Collaboration Engineer

Requisition Number: 63183

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

SCOPE/PURPOSE OF POSITION:

Reporting to the Service Owner of Collaboration, the Collaboration Engineer is a senior technology leader that will function as SME for collaboration technologies, with an emphasis on Microsoft Office 365. This role will function as an enabler across IT Architecture, Engineering, Operations, Information Security, Data Privacy, Strategic partners, Technology vendors and Project management teams to facilitate the successful delivery of complex Corning initiatives and priorities.

• Responsibility will include strategy, design and implementation efforts to enable Corning’s Collaboration services including Exchange Online, SharePoint Online, OneDrive, Teams, Power Apps, Power Automate etc.
• Responsibility will also include enabling process and technology readiness, critical to support global migration and enablement of M365 services.
• As a core member of the collaboration services, this person will be responsible for helping direct and guide the delivery of key priorities across multiple stakeholders, with the assistance of the Project Manager and Technical Support teams. While being predominantly internally focused, this position will require strong communication to bridge between various Information Security, Data Privacy, Infrastructure and Application teams as well as an excellent ability to navigate within a background of relative ambiguity.

ROLES AND RESPONSIBILITIES:  

• Engineer cloud solutions for user collaboration using OneDrive, SharePoint Online, MS Teams, and other O365 solutions.
• Provide escalated support for migration related technical issues and other business-critical incidents and problems. Must possess a strong attention to detail, and a sense of urgency to resolve critical technical issues.
• Work in different roles across the solution lifecycle (requirements analysis, design, integration, development, testing, support, etc.) and assist with projects driven by business and service line demand, monitor system performance, provide technical support and guidance to other administrators.
• Maintain platform security by actively identifying and remediating faults and vulnerable areas within the system’s design and architecture in a timely fashion.
• Design, develop, configure, and support collaboration solutions that meet business needs and align with Corning technology standards.
• Stay current of all things Microsoft 365 / SharePoint, including changes and updates, roadmap and releases and third-party solutions.

EDUCATION REQUIREMENTS:

• Bachelor’s degree in Information Technology, Computer Science, Information Management Systems, Computer Engineering or an equivalent technical degree.

REQUIRED SKILLS:

• 5+ years of experience with SharePoint Online including successfully migrating large on-prem implementations to online.
• 7+ years of experience in system administration, with a focus on Exchange, Teams, Skype and other messaging or chat tools.
• 7+ years of experience in a production IT environment managing enterprise IT infrastructure, hardware, hosting services and cloud infrastructure.
• Deep understanding of Microsoft Active Directory, SharePoint Online, Exchange on-premise and Exchange Online, Microsoft Teams, Microsoft Outlook Client, Intune, Azure AD Conditional Access, F5 load balancing and related concepts, ability to problem solve and troubleshoot.
• Well experienced in Microsoft 365 tenant administration. 
• Strong understanding of SharePoint 2013 and SharePoint 2016 environments and the underlying technologies.
• Proven experience with SharePoint migration tools like Sharegate, AvePoint, Metalogix and/or Mover IO etc.
• SharePoint / Office 365 Administration

DESIRED SKILLS: 

• Architecture skills, ability to think conceptually
• Experience with creating and maintaining application and infrastructure services
• Strong understanding of Cloud Access Security Brokers (CASB), Data Loss Prevention (DLP)
• Strong understanding of Identity and Access Management concepts (IDAM)
• Familiarity with PowerApps and Flow development practices
• Experience with power shell scripting and business process automation workflows, etc.
• Microsoft certifications SharePoint Online

Corning Puts YOU First!

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

• Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues’ contributions.
• Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.   
• Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.  
• Professional development programs help you grow and achieve your career goals.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.