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Fiber Processing Shift Supervisor

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Date: Jul 10, 2019

Location: Wilmington, NC, US, 28406

Company: Corning

Requisition Number: 36141


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Purpose of the Position: Lead an operations shift team to achieve safety, quality, and productivity performance.


Day to Day Responsibilities:

  • Champion safety performance; Maintain and enforce all housekeeping and safety regulations • Hold employees accountable for adherence to established procedures and performance metrics; Ensure awareness and compliance to changes
  • Meet production level commitments through direction of employee efforts, planning, and organization of work flow; Maintain production priorities
  • Review performance with team members at regular intervals
  • Conduct employee performance reviews and provide coaching as needed
  • Coach teams and provide guidance to support team development
  • Ensure the protection of Corning’s Intellectual Property
  • Maintain employee skill level consistent with the prescribed standard operating procedures
  • On a daily basis, ensure that employees provide concise and accurate documentation and communication of variances in process, procedures, or production priority, along with corrective action taken
  • Ensure appropriate first level troubleshooting steps are taken based on process feedback, checklists, and evaluation of loss code data
  • Ensure cooperation with Engineering and Manufacturing Excellence Team in the implementation and evaluation of development experiments, as well as troubleshooting efforts • Recommend improvements to process and/or equipment
  • Maintain the systems and actions necessary to ensure compliance with department certification programs, quality System Audit Program, and ISO 9000 registration
  • Participate on and maintain a trained spill team
  • Resolve personnel issues at the first level whenever possible; Utilize the 4-step discipline process as appropriate
  • Ensure maintenance of accurate records of employee overtime and attendance using the Kronos system
  • Actively participate in the training of new employees, conduct refresher training with experienced employees, and review/maintain training materials


Projects involved with: Safety improvement, Lean manufacturing, Workforce development


Education & Experience

  • Bachelor of Science in Technical Field; Chemical, Mechanical, Electrical, or Ceramic/Materials Engineering strongly preferred with G.P.A. > 3.0; 1-3 years engineering and/or manufacturing experience; Supervisory experience preferred


  • 2-year technical degree / 4-year non-technical degree with 5+ years strong supervisory and leadership experience required; Manufacturing experience preferred


Required Skills

  • Demonstrated safety leadership
  • Sound decision making and prioritization skills
  • Ability to effectively manage union employees in a team environment
  • Strong coaching / teambuilding skills
  • Ability to communicate with all levels of the plant organization
  • Strong people skills - able to resolve conflict
  • Ability to handle/prioritize multiple tasks as necessary


Desired Skills

  • Previous supervisory experience
  • Previous experience with industrial labor relations


Travel Requirements: (National/International; 0-100%) <5%


Hours of work: Must be willing to work on rotating 12-hour shifts.


This position does not support immigration sponsorship.

We prohibit discrimination on the basis of  race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, or veteran status or any other legally protected status.

Nearest Major Market: Wilmington