Key Account Manager

Date: Nov 15, 2023

Location: Corning, NY, US, 14831

Company: Corning

Requisition Number: 60633


Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.  Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.  Corning’s businesses are ever evolving to best serve our customers, industries, and consumers.  Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets.


We are changing the world with: 

•    Trusted products that accelerate drug discovery, development, and delivery to save lives
•    Damage-resistant cover glass to enhance the devices that keep us connected
•    Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of life
•    Precision glass for advanced displays to deliver richer experiences 
•    Auto glass and ceramics to drive cleaner, safer, and smarter transportation 


Purpose of Position

Responsible for managing the ongoing business relationship between Corning, Advanced Optics and key customer account with focus on the Precision Optics products while developing and executing a multi-year strategy to further enhance Corning’s value add to the customer and maximizing the account’s impact to Corning through targeted relationship development and opportunity identification.


Education, Qualifications, Experience

  • Bachelor's Degree.   Engineering/Optics/Related technical degree preferred
  • Master’s degree in Engineering, Business Administration, or equivalent preferred
  • 10+ years experience in a variety of functional groups
  • 5+ years in customer facing role
  • Experience leading multi-disciplinary teams (operations, engineering, development, commercial)
  • Knowledge of opto-mechanical systems, semiconductor process control equipment
  • Effective communicator including problem definition, decision/ recommendations and supporting logic/data up to and including executive level both internally and externally as required


Major Responsibilities (Ongoing Tasks)

  • Maintains frequent contact with the customer to identify, build and strengthen the relationship, continually assess Corning’s effectiveness in meeting the customer’s needs, and ultimately maximize account penetration and customer retention.
  • Represents Corning at all levels within customer organization, from procurement to senior executives.
  • Leads an account team comprised of both full and part-time members to support all aspects of the customer experience, including product and technology development, price and contract negotiation, repairs management, and operational escalations,
  • Works actively with Corning operations, engineering, development, and management to represent customer viewpoint and work towards win-win strategies.
  • Develop pricing strategy based on cost analysis, competitive analysis, value analysis/proposition and shareholder needs


The range for this position is $130,718.00 - $179,738.00.  Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.


Corning Puts YOU First! 


We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning. 


  • Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues’ contributions.
  • Health and well-being benefits include medical, dental, vision, mental health/substance use, fitness, and disease management programs.
  • Financial benefits include a 401(k) savings plan with company matching contributions and a 100% company-paid pension benefit that grows steadily throughout your career.
  • Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.
  • Professional development programs help you grow and achieve your career goals


This position does not support immigration sponsorship.  


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at .


We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


Nearest Major Market: Corning