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Organizational Change Management Lead, IT, Corning, NY

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Date: Aug 26, 2021

Location: Painted Post, NY, US, 14870

Company: Corning

Requisition Number: 47400


Odds are that the email you read this morning travelled over Corning Optical Fiber; the smartphone you used had a Corning cover glass; and the vehicle you drove to work had cleaner emissions because of a Corning catalytic converter substrate.


Corning Incorporated focuses on building a diverse global workforce where differences are celebrated, and employees feel safe bringing their "whole selves" to work. Our Diversity Network hosts 18 active and distinctive Employee Resource Groups. Employees have access to Allyship resources, podcasts, an internal video channel, digital learning series and trainings, all focused on building and celebrating global diversity and inclusion. Corning has been recognized as a leader in this regard and has been consistently recognized as a national employer of choice.



  • Corning, NY
  • Charlotte, NC


Scope/Purpose of Position:

  • In this role, the Change Management Lead will be responsible for creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The change leader will play a key role on transformational projects and other change initiatives to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees.


Roles & Responsibilities:

  • Lead and implement change management initiatives related to business processes, systems, and technologies while driving adoption and proficiency of changes within the organization in alignment with change management methodologies.
  • Focus on the "people side” of change by applying a structured methodology to lead change management activities
  • Analyze stakeholders, assess change impact and create change management strategies
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Integrate change management activities into project plans
  • Identify and manage stakeholders and prepare risk mitigation tactics
  • Create and maintain appropriate content channels and tools including newsletters, emails, FAQ pages, online content, and others as appropriate for impacted users’ engagement and enablement
  • Collaborate with project teams, front line managers and sponsors to support overall project success.
  • Support communications and training efforts and delivery
  • Support the IT Organizational Change Management Manager
  • Support and engage leaders in the change effort
  • Track and report change management adoption and successes


Education and Work Experience Requirements

  • Bachelor’s degree
  • Education or experience in IT, a plus
  • Minimum of 4 years experience related to developing & successfully delivering change management work
  • Change management certification (ie CCMP, Prosci) or similar change management designation desired
  • Applying CM in a waterfall and agile environment, desired


Required Skills

  • Experience and knowledge of change management principles, methodologies and tools
  • A solid understanding of how people go through a change and the change process; experience with Prosci Process and ADKAR® Model is a plus
  • Excellent written and verbal communication skills
  • Excellent active listening and engagement skills
  • Flexible and adaptable; able to work in ambiguous situations
  • A highly organized, energetic, and creative change professional
  • Must be a team player and able to work collaboratively with and through others
  • Ability to influence others and move toward a common vision or goal


Desired Skills:

  • Change management certification or designation desired; Prosci Certification a plus
  • Experience with project management approaches, tools and phases of the project lifecycle
  • Ability to create clear, compelling communication materials with a cohesive framework
  • Experience with large-scale and/or IT transformational organization change efforts; Waterfall & agile methodologies



  • Limited


This position does not support immigration sponsorship.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


We prohibit discrimination based on race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, or veteran status or any other legally protected status.


Nearest Major Market: Corning