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MTY - IT Site Leader

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Date: Aug 8, 2022

Location: Reynosa, TAM, MX, 88730

Company: Corning

Internal Corning Employees are provided the opportunity to review global job openings for potential interest. However, they are encouraged to do so with the understanding that whether or not they will be considered a candidate for positions located outside their geographic area (city, country, region) will depend on a number of factors such as the availability of local subject matter expertise or qualified talent, the need to obtain and availability of work authorization, costs associated with internal transfer, etc. It will be the decision of the hiring organization whether to permit employees applying outside the local area where the opening exists to be considered a candidate for that opening. It is recommended employees wishing to apply for job openings at Corning make their supervisor aware of their interest before formally applying.


MTY - IT Site Leader

Role Purpose:

Execute the plant strategy and achieve desired business results, primarily through appropriate allocation of IT resources and capabilities. Build and reinforce a positive

work environment so that the business unit operates as “One IT” in support of Corning’s

Values. Represent all aspects of IT at the site including IT performance of the site

alignment to divisional IT strategy.


Key Responsibilities:

· Monitor unit compliance with IT and HR-related legal and regulatory guidelines.

· Align IT business processes to global Corning business processes.

· Achieve or exceed the IT budgetary objectives in support of plant financial goals while maintaining appropriate levels of service delivery.

· Deliver projects on time, on scope, and on budget through project prioritization and effective resource management.

· Establish and maintain the appropriate levels of operational support against established metrics.

· Identify talent requirements, gaps, and requisite actions in conjunction with the division manager and HR.

· Recruit and develop key IT talent according to HR policies and procedures.

· Effectively support the IT shared service delivery model.

· Collaborate closely with the Division IT Manager to understand and implement

programs that drive standardization across the division while ensuring plant business needs are met.

· Interact with customer base to function as the voice of the plant to the IT organization to ensure the type and level of services provided fully support the achievement of plant business objectives.

· Utilize strong communication skills to interact with and educate plant customers in the development and implementation of required programs and processes.

· Establish a presence on the plant floor to maintain an ongoing pulse of the organization.

· Lead the organization in the application of performance excellence to improve service and quality to customers.

· Establish and drive plant IT project portfolio and manage its alignment to organizational objectives.


Performance Metrics:

· Budget, including capital and expense.

· Project objectives, including project cost, scope, and schedule.

· Operational support metrics based on plant guidelines, including uptime, SLA, and customer satisfaction levels.


· Climate Survey Results compared to past performance and Corporate Safety


· Performance excellence results.

· Compliance with shared service model and division strategy.


Competencies (knowledge, skills and behaviors):


· Comfort Around Higher Management

  • Can deal comfortably with more senior managers.
  • Can present to more senior managers without undue tension and nervousness.
  • Understands how senior managers think and work.
  • Can determine the best way to get things done with them by talking their language and responding to their needs.
  • Can craft approaches likely to be seen as appropriate and positive.

· Negotiating

  • Can negotiate skillfully in tough situations with both internal and external groups.
  • Can settle differences with minimum noise.
  • Can win concessions without damaging relationships.
  • Can be direct and forceful as well as diplomatic.
  • Gains trust quickly of other parties to the negotiations.
  • Has a good sense of timing.

· Building Effective Teams

  • Blends people into teams when needed.
  • Creates strong morale and spirit in his/her team.
  • Shares wins and successes.
  • Fosters open dialogue.
  • Allows people finish and be responsible for their work.
  • Defines success in terms of the whole team.
  • Creates a feeling of belonging in the team.

· Delegation

  • Clearly and comfortably delegates both routine and important tasks and decisions.
  • Broadly shares both responsibility and accountability.
  • Tends to trust people to perform.
  • Allows direct reports finish their own work.



· Managing and Measuring Work

  • Clearly assigns responsibility for tasks and decisions.
  • Sets clear objectives and measures.
  • Monitors process, progress, and results.
  • Designs feedback loops into work.

· Priority Settings

  • Spends his/her time and the time of others on what’s important.
  • Quickly zeros in on the critical few and puts the trivial many aside.
  • Can quickly sense what will help or hinder accomplishing a goal.
  • Eliminates roadblocks.
  • Creates focus.

· Process Management

  • Good at figuring out the processes necessary to get things done.
  • Knows how to organize people and activities.
  • Understands how to separate and combine tasks into efficient work flow.
  • Knows what to measure and how to measure it.
  • Can see opportunities for synergy and integration where others can’t.
  • Can simplify complex processes.
  • Gets more out of fewer resources.

· Written Communications

  • Is able to write clearly and succinctly in a variety of communication settings and styles.
  • Can get messages across that have the desired effect.





· IT Strategy

  • Able to conceive, communicate and implement strategies and plans that support and link with the overriding business strategy of Corning.
  • Can define and convince others of viable solutions that support an effective future business condition or operation.

· IT Technical

  • High level of understanding of networks, network administration and network installation.
  • Knowledge of structured data cabling techniques.
  • Knowledge of Computer Room management and maintenance.
  • Implements network security at the plant level as established by corporate information security.
  • Understands viruses and security effects on a network.
  • Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
  • Responds to escalated help desk issues.
  • Understand MES system and provide expert guidance and high level support when necessary.

· Performance Excellence

  • Promotes organizational effectiveness through innovations and improvements in manufacturing and business processes using defined processes and tools.
  • Champions performance improvement teams.
  • Builds measurement and feedback into the design of a system or process.
  • Focuses on the customer’s perception of quality.

· Risk Management

  • Identifies and evaluates risks.
  • Manages risk by applying Corning SOPs.
  • Manages risks related to technology selection, implementation, use, and quality.
  • Knows who to consult and seek advice from, when to escalate matter, and when to keep others informed.

· Knowledge/Information Sharing and Protection

  • Defines and communicates critical standards and processes required to ensure the integrity and effective leveraging of Corning’s knowledge assets including intellectual property, information, data, and solutions capability.
  • Reports predefined metrics to plant management and divisional IT leadership as requested.

· Project Management

  • Organizes and manages large and/or complex projects to ensure efficient use of resources and effectively deliver results that meet or exceed expectations.
  • Is also able to prioritize and coordinate multiple projects simultaneously.
  • Demonstrates a working knowledge of processes and tools for managing all phases of a project – initiation, planning, implementation and control, and close-out.


Leadership: This role is a Level 2 role in Corning’s Global Leadership Model continuum. Global Leadership competencies most pertinent to this role are:


· Establish Direction and Create Commitment

  • Establishes team/department objectives in alignment with business unit goals.
  • Provides input to business direction.
  • Communicates team/department direction in a way that inspires employee commitment.

· Drive Deployment

  • Communicates team/department goals with clarity and focus.
  • Develops and monitors metrics to establish and manage work priorities.
  • Holds others accountable for results and continuous improvement.

· Communicate and Engage

  • Listens actively to promote understanding.
  • Communicates with honesty, clarity, and directness.
  • Encourages different views, ensuring the views of various cultural backgrounds are represented.

· Focus on Customers

  • Demonstrates knowledge of customers and their requirements.
  • Translates customer requirements to team goals, roles and tasks.
  • Solicits ongoing feedback from customers and adjusts plans to ensure their needs are met.

· Champion Change and Flexibility

  • Adjusts goals, roles and tasks in alignment with business changes.
  • Builds support for change through ongoing clear communications of rationale.
  • Demonstrates a positive attitude towards change.





  • Bachelor’s degree in a related field
  • At least 3 years experience managing an IT department in a manufacturing environment
  • Fully bilingual, English/Spanish.


  • Master’s degree in a related field
  • 5+ years experience managing an IT department in a manufacturing environment.
  • Previous performance excellence experience.
  • Previous project management experience.


Pay Grade: Grade C 

Employee Referral Amount: $0.00