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Quality Program Manager

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Date: Feb 6, 2021

Location: Strykow, Lodzkie, PL, 95-010

Company: Corning

Purpose of Position

The Quality Program Manager will work on programs related to the quality system. You will lead multi-departmental, cross-functional Global/Regional teams which are focused on the delivery of new or existing projects associated with features of the Quality system. We look for you to also plan / develop and maintain associated project schedules while working on various tasks associated with the projects. The role also requires the tracking of Quality metrics such as the Cost of Quality and develop strategies to lower the Cost of Quality over the entire Division. Promote continuous improvement methodologies for the Quality Systems and for the Manufacturing Operations. Drive programs to improve customer satisfaction through inter-department communication, internal manufacturing specification understanding, global collaboration, and leadership of quality improvement projects.


Key Responsibilities:

• Manage and provide leadership to multiple Quality programs and projects

• Identify areas for improvement to be prioritized and acted upon

• Management of CoQ project portfolio

• Support the new product development process, supplier/customer quality issue resolution

• Coach and develop employees in responsibilities as well as identified developmental areas

• Develop methods/metrics to evaluate and continuously improve process capability and effectiveness

• Manage the technical aspects of projects

• Meet annual objectives of Quality metrics


Required Education and Skills:

• Bachelor’s Degree in a technical discipline

• Minimum of 10 years’ experience in Quality Assurance with 5 years of experience in a plant quality management role

• Effective project management skills; experience in managing large-scale and/or multiple projects simultaneously

• Demonstrated ability of strategic thinking and planning

• Previous supervisory experience across multiple locations

• Organized; ability to prioritize and manage multiple activities across multiple locations

• Strong Communication skills, ability to effectively communicate and interact across all levels

• Ability to coach and mentor

• Ability to develop, coordinate and facilitate workshops

• Flexibility; ability to work in a dynamic environment while managing multiple priorities

• Tactical /analytical thinking

• High sense of urgency

• Ability to act while dealing with minimum information

• Proficiency in MS Office applications (EXCEL, Access), Peoplesoft, Proficy

• Previous statistical / quality experience (Gage R&R, Calibration familiarity)

• Knowledge and familiarity of internal (and external) manufacturing specifications, process capability, quality systems, and quality architecture development

• Basic understanding Lean manufacturing systems

• Certified Six Sigma Green Belt or Black Belt