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Application Engineer

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Date: Nov 12, 2020

Location: Beijing, 11, CN, 100176

Company: Corning

Requisition Number: 41467

 

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Corning’s Display Technologies segment manufactures glass substrates for active matrix liquid crystal displays (“LCDs”) that are used primarily in LCD televisions, notebook computers and flat panel desktop monitors.

Position Description                                                                                                        

Purpose of the Position:
To provide Application Engineering support to customer expansion and business growth.
 Support key account with potential increased coverage.
 Support AE regional work.

 

Day to Day Responsibilities:

Solve customers’ technical problems

* Develop clear tech communication channels between Corning and assigned customers.
* Ensures customer satisfaction through timely and effective technical problem resolution and technical service.
* Resolve/clarify disposition of returns for manufacturing/quality action.
* Establish strong linkage to Customer Service, Supply Chain, Quality Assurance, Product Engineering and Product Line Management.
* Coordinate customer’s quality/technical audit at Corning.

Define and deliver today's product

* Develop and document thorough understanding of customers' processes from a product, design development and manufacturing perspective.
* Lead the promotion of Corning's technology advantages and capabilities.
- Prioritize these advantages according to customer requirements and concerns.
* Propose customer specifications to World Wide Product Engineer.


* Negotiate and close specs with customer (in close coordination with PL strategy)
* Conduct customer specification reviews.
* Defines and manages customer’s qualification plan.
* Manage product modifications and/or redesigns per customer spec changes.
* Present customer issues at Region and Division's review meetings.
* Promotes Corning's value in product, process, and technical expertise through clear linkage to the customer's value proposition

Identify future opportunities

* Identify potential opportunities & risks with customer product & process migration.
* Lead process for Value Engineering & cost reduction initiatives at customer.
* Design and facilitate technical presentations on substrate properties, product & process innovations and technology projects.
* Lead regional roadmap process.
- Understand 5-year technology and product roadmap with customers and how our roadmaps integrate to gain customer design-wins.
- Effectively communicate / review roadmaps internally with subject matter experts

 

Other significant responsibilities

* As key technical liaison between customer and Corning internal, cultivate strong tech relationship with customers and drive internal alignment.
* Network across all key positions that work to support customers.


Education & Experience 

Education

Bachelor in semiconductor, electronics, chemistry, precision instruments, mechanical engineering, material sciences or glass science, optics, physics.
Master’s degree is a plus.

 

Experience

5-8 years of working experience in Electronics, Semi-conductor, Display industry is preferred; Work experience in a role requiring extensive quantitative analysis, data interpretation and B2B technical sales experience is required; Account Management, Product Engineering, Field Application or Quality Assurance experience is desired; Work experience in a global company is a plus.

 

Required Skills                                               

• Knowledge
- Sound knowledge of or semiconductor industry.
- Extensive knowledge of customers' manufacturing processes and glass properties and how they interact.
- Understands and protects supplier and product value.
- Good understanding of Quality Assurance.
- Experience with Asian, especially the Chinese business culture.

• Skills
- Ability to envision technical market trends and build appropriate roadmaps.
- Ability to interact effectively with customers, and other industry leaders and represent Corning on technical issues.
- Ability to interact effectively with internal groups to assure programs are in place so products meet customers' evolving technical requirements.
- Ability to network throughout TFT-LCD value chain.
- Strong hands-on trouble shooting, problem solving skill.
- Good communication, organization, reporting, presentation skill.
- Strong working knowledge of Microsoft Office package. Including (Excel, Word, PowerPoint, and database management)
- Ability to work and communicate across varied Asian cultures.
- Fluent in English and Chinese.


Job Selling Points
 Corning’s leading position in industry, and great growth in China
 People development opportunity in this position
 Multi-country cross-culture working environment
 Development in engineering path.


Career Development Opportunities                                               
 Continue develop in Application Engineering, to senior, supervisor, and manager
 Move to Product Engineering, Div. Quality, Product Line Management, and Commercial Technologies.
 Move to Account Manager
 Move to Corning’s other business units.

 



Employee Referral Level: 1