Share this Job
Application Engineer,HF,SH,CQ,SZ,WH
Date: 03-Feb-2021
Location: Beijing, 11, CN, 100176
Company: Corning
- Day to Day Responsibilities "Solve customers’ technical problems
* Develop clear tech communication channels between Corning and assigned customers.
* Ensures customer satisfaction through timely and effective technical problem resolution and technical service.
* Resolve/clarify disposition of returns for manufacturing/quality action.
* Establish strong linkage to Customer Service, Supply Chain, Quality Assurance, Product Engineering and Product Line Management.
* Coordinate customer’s quality/technical audit at Corning.
Define and deliver today's product
* Develop and document thorough understanding of customers' processes from a product, design development and manufacturing perspective.
* Lead the promotion of Corning's technology advantages and capabilities.
- Prioritize these advantages according to customer requirements and concerns.
* Propose customer specifications to World Wide Product Engineer.
* Negotiate and close specs with customer (in close coordination with PL strategy)
* Conduct customer specification reviews.
* Defines and manages customer’s qualification plan.
* Manage product modifications and/or redesigns per customer spec changes.
* Present customer issues at Region and Division's review meetings.
* Promotes Corning's value in product, process, and technical expertise through clear linkage to the customer's value proposition
Identify future opportunities
* Identify potential opportunities & risks with customer product & process migration.
* Lead process for Value Engineering & cost reduction initiatives at customer.
* Design and facilitate technical presentations on substrate properties, product & process innovations and technology projects.
* Lead regional roadmap process.
- Understand 5-year technology and product roadmap with customers and how our roadmaps integrate to gain customer design-wins.
- Effectively communicate / review roadmaps internally with subject matter experts
Other significant responsibilities
* As key technical liaison between customer and Corning internal, cultivate strong tech relationship with customers and drive internal alignment.
* Network across all key positions that work to support customers. "
- Project involved with
- Reporting Structure
- Direct reports
- Regular shift
- Education and Experience
- Required Skills
-Job Selling Points / Career Development Opportunities
- Travel Requirements
- Interview process
- Hand Off Limit
- Target companies