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Application Engineer

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Date: Jul 28, 2022

Location: Beijing, BJ, CN, 100176

Company: Corning

Purpose of the Position:

  • Support key account business with potential increased coverage.
  • Support AE regional work.
  • Provide application engineering support to customer expansion and business growth

Day to Day Responsibilities:

 Solve customers’ technical problems

 

* Develop clear tech communication channels between Corning and assigned customers.

* Ensures customer satisfaction through timely and effective technical problem resolution and technical service.

* Resolve/clarify disposition of returns for manufacturing/quality action.

* Establish strong linkage to Customer Service, Supply Chain, Quality Assurance, Product Engineering and Product Line Management.

* Coordinate customer’s quality/technical audit at Corning.

 

Define and deliver today's product

 

* Develop and document thorough understanding of customers' processes from a product, design development and manufacturing perspective.

* Lead the promotion of Corning's technology advantages and capabilities. Prioritize these advantages according to customer requirements and concerns.

* Propose customer specifications to Worldwide Product Engineer.

* Negotiate and close specs with customer (in close coordination with PL strategy)

* Conduct customer specification reviews.

* Defines and manages customer’s qualification plan.

* Manage product modifications and/or redesigns per customer spec changes.

* Present customer issues at Region and Division's review meetings.

* Promotes Corning's value in product, process, and technical expertise through clear linkage to the customer's value proposition

 

Identify future opportunities

 

* Identify potential opportunities & risks with customer product & process migration.

* Lead process for Value Engineering & cost reduction initiatives at customer.

* Design and facilitate technical presentations on substrate properties, product & process innovations and technology projects.

* Lead regional roadmap process.

- Understand 5-year technology and product roadmap with customers and how our roadmaps integrate to gain customer design-wins.

- Effectively communicate / review roadmaps internally with subject matter experts

 

Other significant responsibilities

 

* As key technical liaison between customer and Corning internal, cultivate strong tech relationship with customers and drive internal alignment.

* Network across all key positions that work to support customers

Education & Experience  

Education

  • Bachelor in semiconductor, electronics, chemistry, precision instruments, mechanical engineering, material sciences or glass science, optics, physics.
  • Master’s degree is a plus.

Experience

  • 5-8 years of working experience in Electronics, Semi-conductor, Display industry is preferred; Work experience in a role requiring extensive quantitative analysis, data interpretation and mechanical or optic experience is required; R&D engineer

Required Skills                                                

  • Ability to envision technical market trends and build appropriate roadmaps.
  • Ability to interact effectively with customers, and other industry leaders and represent Corning on technical issues.
  • Ability to interact effectively with internal groups to assure programs are in place so products meet customers' evolving technical requirements.
  • Ability to network throughout TFT-LCD value chain.
  • Strong hands-on trouble shooting, problem solving skill.
  • Good communication, organization, reporting, presentation skill.
  • Strong working knowledge of Microsoft Office package. Including (Excel, Word, PowerPoint, and database management)
  • Ability to work and communicate