Systems Engineer Optical Fiber & Cables (m/f/d)

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For our location in Berlin (Office), Germany, we are looking for a

Systems Engineer Optical Fiber & Cables (m/f/d)

Are you a tech-savvy professional with a passion for innovation and customer engagement? Do you thrive in a fast-paced environment and have experience in network architecture? If so, we have the perfect opportunity for you!

Position: Systems Engineer, Optical Fiber & Cable EMEA (m/f/d)
Location: Berlin, Germany / Remote, Germany / Strykow, Poland
Language Requirement: Fluent in German, English and other languages

Role Purpose

As a Systems Engineer at Corning, you will be working closely with both internal stakeholders and external customers across the EMEA region. You will represent Corning as a product and solution expert and will be responsible for the Bill-of-Materials (BOMs) generation process. This role is a blend of technical expertise and customer interaction, requiring a dynamic individual with excellent communication skills and a robust background in communications networks.

Key Responsibilities

• Develop a deep expertise in the optical fiber and cable portfolio and act as the subject matter expert (SME) for all business segments across the EMEA region.
• Work closely with Product Line Management to refine product portfolio, provide feedback regarding new product evaluation, and compliance to regional standards and norms.
• Create datasheets, system design, rack elevation drawings, technical papers and professional customer responses as needed.
• Advise customers (internal or external) about products and their use in various applications. This includes explaining product benefits and determining detailed part number lists necessary for system solutions to fulfill customer RFQs (Request for Quote).
• Comple technical requests that are submitted through the company’s CRM system and generate Bill of Materials and other project documentation.
• Deliver internal and external training, workshops and presentations on Corning products directly to customers, installers, and distribution partners.
• Provide pre-sales and after-sales customer support including product recommendation, system design, system installation training, testing, and troubleshooting at customer site.

Qualifications and Experience:

• Education: University Engineering Degree.
• Experience: At least 2-5 years in Telecom, Data Center or FTTH

Required Skills:

• Strong German and English writing and speaking skills. Additional language is a big plus.
• Data Center, FTTH or Telecom Network design knowledge and related proven experience.
• Demonstrated Technical Support Experience (customer oriented, field solutions, timely responses).
• Ability to effectively communicate technical and complex ideas to both highly technical audiences and individuals with limited technical background.
• Comfortable working in cross-functional team environments and a willingness to collaborate and learn from others.
• Strong computer skills (Office365 suite, Visio, Salesforce, SAP, etc.).

Desired Skills:

• Good hand skills: mechanical /troubleshooting/repair skills.
• Telecom active equipment configuration: Ethernet switches, IP routers, OLT/ONT, etc.
• Proficiency in programming languages such as Python, JavaScript, Java, or similar.
• Project Management skills or certifications such PMP, ACP, PRINCE2 or similar.
• Relevant industry certifications such as RCDD, DCDC, CDCDP or similar are considered a big plus. 

Travel Requirements:

• Up to 25% of the working time, primarily within Europe, but also potentially to the US, or Asia.

Benefits:

• Flexible Hybrid Working Model
• Training & Development
• Structured Onboarding plan
• Performance Bonus