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CEx Program Specialist

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Date: Oct 27, 2025

Location: Charlotte, NC, US, 28216

Company: Corning

Requisition Number: 71628

 

The company built on breakthroughs. ​  
Join us.​                                      

                                        

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

 

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

 

​Come break through with us.  



Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose

  • Ensure that Corning Optical Communications delivers on promises to key Hyperscale Datacenter Strategic and Global Data Center Account customers, fulfills all customer expectations and achieves deep and ongoing customer access
  • Collaborate with assigned accounts to meet project delivery schedules by coordinating with Customer Operations, PLM, Supply Chain and Manufacturing on large projects.  Provide detailed documentation of projects to internal and external customers
  • Manage projects closely so that customers experience the highest level of support by ensuring project timelines are met and details are communicated properly to all involved internal and external parties
  • Provide tactical account management support to ensure the strategy established by the GAM/NBD/Hyperscale/Sales Engineer is executed allowing GAMs to focus on account growth
  • Become trusted advisors to Data Center customers, enabling Corning Optical Communications to further nurture and keep named Datacenter Global and Strategic accounts
  • Actively work to uncover new opportunities and assist in closing high profile project business for Corning Optical Communications’ Global and Strategic Data Center market

Key Responsibilities

  • Collaborate with assigned accounts to meet project delivery schedules by coordinating with Customer Operations, PLM, Supply Chain and Manufacturing on large projects.  Provide detailed documentation of projects to internal and external customers.
  • Organize, track and maintain key metrics internally and externally to meet contractual obligations
  • Provide white-glove Data Center site support to coordinate and balance delivery dates and expectations externally
  • Engage and coordinate the services of PLM, Customer Operations, Supply Chain, Deal Desk, Marketing and the GAM/Sales Engineer as appropriate
  • Attend and coordinate customer meetings to review project metrics.
  • Forecast major projects for PLM and Supply Chain through internal tools or weekly meetings by maintaining current project information and onsite dates
  • Maintain positive customer relationships with all internal and external customers
  • Maintain proficiency in the use of the personal computer with special emphasis on Salesforce.com, MS Office Suite of products (Excel, PowerPoint, OneNote, Teams, SharePoint), PowerBI
  • Maintain a comprehensive understanding of Corning Optical Communications’ products and their applications, specifically data center products
  • Participate in travel to assigned accounts/projects as required

Experiences/Education - Required

  • Bachelor’s Degree preferred
  • Internally motivated and results oriented with a bias toward action
  • Outstanding people skills
  • Excellent communication skills (written and oral)
  • Ability to target, coordinate and prioritize key customers, projects and tasks
  • Self-disciplined with meticulous, organized time and account management skills
  • Consultative communication, probes for information and shapes customer discussion
  • Proficiency with CRM and MS Office Suite

Experiences/Education - Desired

  • Knowledge of Corning products and markets
  • Customer Care/Operations, Marketing, PLM or Sales experience preferred
  • Highly motivated to support and drive sales within a team environment
  • Exceptional teaching, training, and motivational skills
  • Excellent organizational skills with proven track record
  • Focus on process improvements
  • Self-starter
  • Willingness and ability to work outside normal working hours when required

 

This position does not support immigration sponsorship.  

 

The range for this position is $60,410.00 - $83,065.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. 

 

A job that shapes a life.  

Corning offers you the total package.  

 

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

  • Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
  • As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
  • Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.  
  • Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. 

 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.


Nearest Major Market: Charlotte

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