IT Intern, M365 Collaboration Administrator - Summer 2025

Requisition Number: 64654

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Scope of Position:

Reporting to the Collaboration Operations Supervisor, the Collaboration Administrator is an operational resource, with an emphasis on Microsoft Office 365. Collaboration Administrator will function as an operational resource to monitor, repair and remediate issues not resolved by frontline troubleshooting. Responsibility will include supporting users in project based and production deployments of related Microsoft Office 365 technologies. Responsibility will also include collaboration with frontline support teams for training and education to assist with customer issue resolution. As a core member of the collaboration, this person will be responsible for helping deliver world class support to a global workforce. The ability to manage multiple tickets/issues concurrently while being a strong communicator to work with various end users and support groups is a key to success.

Responsibilities:

• Monitor and maintain collaboration with a focus on Microsoft Office 365.
• Review and utilize solution documentation (Knowledge Base) to manage incident and task related work
• Share information with team members for continuous improvement
• Identify, develop and document operational processes while continuously looking at how to improve upon existing process, innovation
• Work closely with first and second level support teams to provide quality customer service

Education and Experience:

• Working toward Associates or bachelor’s degree in Information Technology, Computer Science, Information Management Systems, Computer Engineering, equivalent technical degree, or equivalent experience.

Required Skills

• Experiencing working with Microsoft Office, Windows 10 and web-based applications
• Strong troubleshooting ability – define problem statements, work around, root cause resolution.
• Demonstrated ability to manage multiple tasks.
• Team player with excellent verbal/written communication and interpersonal skills; ability to effectively present information to all levels of the organization.
• Able to change and adjust smoothly as the situation demands.
• Must be available for 10 weeks during Summer 2025 (May-August 2025) with a graduation date of December 2025 or later
• Be interested in working for Corning, Inc after graduation, if presented with a full-time job opportunity.
• Be willing to work at the posted job location

This position does not support immigration sponsorship.  

​The range for this position is $1,635.00 - $3,185.00 biweekly.  Starting pay for the successful applicant is prescribed based on geographic location, nature of position, and year in school.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.