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IT Technical Leader, Commercial Services

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Date: Sep 18, 2021

Location: Charlotte, NC, US, 28216 Corning, NY, US, 14831

Company: Corning

Requisition Number: 49087

 

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

 

Location: Charlotte, NC - Corning, NY - Remote options

 

Overview: The Commercial IT Technical Leader is a key member of our global digital transformation implementation team, working closely with domain experts, business users, external partners and internal IT teams to enable new capabilities and support ongoing enhancements for their complex SFDC environment(s).

 

The technical leader’s primary responsibility will be to own the end-to-end technical oversight for Salesforce.com and related applications, collaborate with other team members to deliver integrated solutions to achieve specific project goals. The breadth of technical work experience and end-to-end systems understanding provides the role a unique ability to instill trust as well as facilitate communication and alignment, both within the team and with stakeholders. Your main responsibilities will be:

 

  • Hands-on technical leadership, ensuring project and DevOps teams are delivering sound, secure and stable technical solutions for Salesforce.com platform.
  • Working closely with domain experts and supporting personnel to understand the underlying business problem or opportunity, previous approaches to addressing them, then recommending a solution that achieves the desired outcome aligned to established standards and strategic roadmap.
  • Engage with functional stakeholders to analyze business requirements and objectives and translate them into scalable solutions on the Salesforce.com platform
  • Ability to design (HLD/LLD) and develop custom solutions on force.com platform including Apex, Visualforce, Lightning Components and Application integration patterns
  • Collaborating with other technical leads and team members to solve problems and provide creative solutions on SFDC platform, define technology roadmaps and specifications, share experiences and lessons learned for continual improvement
  • Participate in system implementation projects including but not limited to requirements documentation, systems configuration, test documentation/execution, issue identification and resolution
  • Project delivery: Organize and manage project work to drive predictable delivery. On-time and on-budget. Any impacts to other related systems are thoroughly documented and communicated on global projects.
  • Provide work estimates that permit prioritization
  • Demonstrate Salesforce capabilities by implementing Proof of Concept pilots and developing supporting documentation
  • Remain current with Salesforce releases and evaluate and recommend new feature/functionality where feasible

 

Education & Experience:

  • Undergraduate technical degree in IT or Engineering
  • 5-7 years of Salesforce solution development experience
  • Build Salesforce solutions on Salesforce Cloud, Service Cloud, Marketing Cloud, Salesforce Communities or Knowledge
  • Experience in developing Salesforce customizations (Apex/VF), integrations, and to develop and execute data migrations
  • Deep understanding of Salesforce concepts and best practices. Ability to understand business need and recommend the use of OOTB capabilities, Apex, Lightning Components to meet business requirement
  • Experience in Salesforce Lightning platform which should include: Lightning Components using the Lightning Design System framework, Apex, Apex data loader, and declarative platform tools. (Process Builder, Visual Workflow, Lightning App Builder, etc.).
  • Salesforce Platform Developer II Certification
  • DevOps, CI/CD tools experience

 

Preferred Skills:

  • Experience in interfacing with Salesforce applications for Tableau data visualization and business intelligence products
  • Experience in integrating SFDC platform with ERP
  • Experience in AppExchange products

 

Other Qualifications:

  • Great team player - flexible, embraces collaboration, works well with other team members and maintain positive attitude
  • Strong communication, presentation, organizational, facilitation and negotiation skills, including ability to “translate” between business and technology needs
  • Proven track record of application ownership and delivering solutions that make meet business demands and are technically sound
  • Proven success working in highly matrix environment
  • Excellent analytical and decision-making abilities
  • Strong leadership and excellent verbal and written communications skills, with the ability to develop and sell ideas
  • Ability to influence decisions with critical thinking based upon experience and grasp of the strategic intent of the project

 

This position does not support immigration sponsorship.

 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Nearest Major Market: Charlotte