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IT Technical Leader, Commercial Services

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Date: Apr 27, 2021

Location: Charlotte, NC, US, 28216 Corning, NY, US, 14831 Tewksbury, MA, US, 01876

Company: Corning

Requisition Number: 45728


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Overview: The Commercial IT Technical Leader is a key member of our global digital transformation implementation team, working closely with domain experts, business users, external partners and internal IT teams to deliver integrated capabilities across several platforms, including Adobe Experience Manager, SAP Hybris, Lucidworks Fusion Search (SOLR) and Google Analytics. The technical leader’s primary responsibility will be to own the end-to-end technical oversight for specific applications, and to collaborate with other team members to deliver integrated solutions to achieve specific project goals, improvements and stability within the platforms. The breadth of technical work experience and end-to-end systems understanding provides the role a unique ability to instill trust as well as facilitate communication and alignment, both within the team and with stakeholders.

Your main responsibilities will be:

  • Hands-on technical leadership, ensuring project and DevOps teams are delivering sound, secure and stable technical solutions for key customer-facing applications.
  • Working closely with domain experts and supporting personnel to understand the underlying business problem or opportunity, previous approaches to addressing them, then recommending a solution that achieves the desired outcome aligned to established standards and strategic roadmap.
  • Engage with internal/external customers to analyze requirements from a business and systems perspective by interpreting business goals and objectives and translating them into technical solutions.
  • Collaborating with other technical leads and team members to solve problems and identify solutions across our platforms, define technology roadmaps and specifications, share experiences and lessons learned for continual improvement
  • Project delivery: Ensure that Application work is completed on schedule and any impacts to other related systems are thoroughly documented and communicated on global projects.
  • Maintain a posture of continuous learning. Keeps knowledge up to date regarding new and emerging IT technology and IT industry practices.

Education & Experience:

  • Undergraduate technical degree in IT or Engineering
  • 3-5 years relevant experience
  • 3+ years working with web CMS, search, and/or analytics platforms. Adobe Experience Manager, Lucidworks Fusion (SOLR search), and Google Analytics experience preferred, but not required.
  • Ecommerce, DevOps, automation experience is a plus.
  • Strong technical understanding and hands-on experience with various coding languages, JavaScript, cloud-based infrastructure, analytics, SEO and on-site search administration.

Other Qualifications:

  • Strong communication, presentation, organizational, facilitation and negotiation skills, including ability to “translate” between business and technology needs
  •  Proven track record of application ownership and delivering solutions that make meet business demands and are technically sound
  • Proven success working in highly matrix environment
  • Excellent analytical and decision-making abilities
  • Strong leadership and excellent verbal and written communications skills, with the ability to develop and sell ideas
  • Ability to influence decisions with critical thinking based upon experience and grasp of the strategic intent of the project

This position does not support immigration sponsorship.


We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Charlotte