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Program Manager, FTTX EF&I Services - Remote

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Date: Nov 24, 2022

Location: Charlotte, NC, US, 28216

Company: Corning

Requisition Number: 58483


Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives. Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.



Purpose of Position

To lead large-scale Engineer, Furnish, and Install (EF&I) services for Fiber-to-the-Home (FTTH) programs for Corning Optical Communications’ (COC) Engineering Services (ES) department. Responsibilities include planning, scheduling, coordinating, reporting, execution, invoicing, and program close-out of comprehensive multi-million dollar programs for strategic COC Carrier Networks customers. The position will lead a team of project managers, engineers, technicians, and administrative support personnel.


Roles and Responsibilities 

• Lead a Project Services (PS) FTTH program team of cross-functional representatives.

• Manage all aspects of assigned programs.

• Coach and support assigned project managers

• Forecast and ensure the labor pool for each activity will meet the required production rates.

• Present resource justifications to ES leadership.

• Recruit and integrate talent to ensure all approved positions are staffed.

• Establish and report program metrics and service level agreements and track for performance.

• Present program status on a regular basis to senior management.

• Coordinate closely with ES Business Operations to qualify subcontractors and implement an evaluation process to track the performance of these vendors.

• Take action as necessary to address sub-standard performance.

• Understand targeted margins for the various service components of the program.

• Coordinate with ES Business Operations to track costs and margins, and continually look for ways to lower program costs.

• Work closely with the COC Sales organization to develop solution strategies (including product, design, and pricing) to capture increasing material revenue.

• Coordinate with other managers to ensure that all support-related activities are executed smoothly.

• Help ES & PS leadership develop a coordinated approach to PS overbuild activities across the country (design and construction)

• Identify new services opportunities for COC that will also bring additional value to the customer.

• Package and present to ES and Sales.


Experience Requirements

• Minimum 15 years project management experience in the optical telecommunications sector

• Significant experience with telecom network construction methods and equipment

• Knowledge of optical fiber theory, telecommunications product knowledge, and fiber network design

• In-depth knowledge of COC products

• BA Business or BS Engineering degree from an accredited college or university is desirable.


Required Skills

• Strong project management skills

• Ability to work across organizational lines to achieve common goals and to influence others who are not direct reports

• Demonstrated leadership and team building skills on current and past positions

• Ability to interface and communicate (verbally and in writing) effectively with all levels of personnel internal and external to Corning

• Proven ability to effectively manage competing requirements

• Proficiency with Lumen systems such as NDS, FW, and Bidmaster

• Proficiency in using Microsoft Office, including Word, Excel, PowerPoint, Outlook, and SharePoint

• Proficiency on Corning internal ERP/OSS systems

• Capable of creating a vision and persuading others to understand that vision

• Aptitude for financial disciplines.

• Ability to build technical credibility with an engineering organization

• Ability to promote and implement change as well as foster continuous improvement

• Make sound decisions based upon a mixture of analysis, experience, and judgment

• Ability to maintain composure and professional demeanor at all times


Additional Requirements:

• Person must be willing to remain in this position for a minimum of two years

• Must be willing to travel (including on short notice).


Estimated travel:

• Less than 25% of total workdays per year.



This position does not support immigration sponsorship.


We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Charlotte