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Senior DevOps Engineer, Agile Toolchain

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Date: Apr 4, 2021

Location: Charlotte, NC, US, 28216 Corning, NY, US, 14831

Company: Corning

Requisition Number: 44367


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

IT Digital Service Line Data, automation and advanced analytics technologies are drastically transforming industrial manufacturers beyond point process automation to systemic, highly contextualized and data driven systems. Corning is building the foundational digital infrastructure for these company-wide efforts, and are looking for passionate, hard-working, and talented staff-level software engineering architects that will design that foundation for reuse, velocity and scale.

Overview: The Senior DevOps Engineer, Agile Toolchain is a key member of our core platform teams, working closely with the IT Technical Manager, Agile Toolchain and Processes to develop and operate Corning’s software development toolchain service supporting multiple teams across the company. The successful candidate will be responsible to (1) apply engineering solutions to manage specific self-hosted, cloud-based tools within our Agile Toolchain service offering; ensuring a reliable end-user service experience (2) develop workflow integrations and automation that combines multiple software tools into a cohesive development experience that meets the needs of our software teams, eliminates repetitive tasks and improves system resiliency. DevOps and SRE practices are foundational to this role, including software engineering, toolchains, pipelines, runners, containers & container orchestration, automation, infrastructure as code, continuous integration and continuous deployment, application performance monitoring and change management.

Responsibilities: As a Senior DevOps Engineer, Agile Toolchain, your main responsibilities will be to:

  • Develop and maintain a platform of integrated systems and tools to support Agile and DevOps practices across a diverse set of workflows used by multiple development teams across the company
  • Participate in architecture and software development activities
  • Translate loosely defined requirements into solutions
  • Run our toolchain infrastructure using Ansible, Terraform and Kubernetes
  • Plan infrastructure growth
  • Provide direct and responsive support for availability incidents and other urgent analytic, development or operational needs
  • Debug production issues across services, at all component levels
  • Use our toolchain service offering for your day-to-day activities and work to continually improve it
  • Document all actions and work to define repeatable actions that can be automated
  • Design and build re-usable templates to accomplish specific workflow use cases
  • Continually improve our monitoring, metrics and automated response capabilities
  • Use coding languages or scripting methodologies to solve problems with custom workflows
  • Collaborate with team members to tackle complex technological infrastructure, security, and development problems
  • Perform incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize errors

Education, Experience, and Licensing:

  • Undergraduate degree in Computer Science, IT, IS, or equivalent area of technical study
  • Certification in major cloud infrastructure provider and/or CNCF related technologies
  • 3-5 years of hands-on production programming experience with agile software development in a variety of languages, such as Python, .NET/C#, Go, Java, JavaScript/Node.JS

Technical Qualifications: A minimum of 2 years hands-on staging and production experience in each of the following areas

  • Administering and deploying development CI/CD tools such as GitLab, Jenkins, or Azure DevOps.
  • Infrastructure and configuration management solutions such as Terraform, Ansible or Chef
  • Container orchestration services, especially Kubernetes
  • Systems administration scripting methods such as Python, Bash or PowerShell.
  • Supporting Windows and Linux operating system environments

In-depth operational expertise in the following areas:

  • Cloud architecture best practices around operational excellence, security, reliability, performance efficiency, and cost optimization
  • Best practices and IT operations for dynamic, always-up, always-available services

Other Qualifications:

  • Demonstrated systems perspective when analyzing problems, thinking about overall operation, failure modes and how to address these problems proactively
  • A strong sense for the importance of documentation, and the importance of not having to learn things twice
  • Ability to work in an agile product team environment and balance a diverse set of stakeholder requests
  • Excellent oral and written communication skills with an ability to break down complex technical systems to help business partners understand the value
  • Strong technical collaboration and communication skills as well as the ability to drive cultural change and adoption of best practices through community participation
  • Ability to collaborate with other teams across the company, defining technology roadmaps, sharing experiences and lessons learned for continual improvement
  • Excellent problem-solving and troubleshooting skills
  • Process-oriented with great documentation skills

This position does not support immigration sponsorship.

We prohibit discrimination on the basis of  race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, or veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Charlotte