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Date: Apr 18, 2025
Location: Charlotte, NC, US, 28216 Keller, TX, US, 76248
Company: Corning
Requisition Number: 67299
The company built on breakthroughs.
Join us.
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
Purpose of Position:
To provide expert technical support for key external customers, Marketing and Sales for emerging products and solutions for the Hyperscale Team. This would include engagement in all aspects of a new product from concept development to training and support of product installation at customers’ sites globally. Work closely with Market Development and PMO to identify and execute new product innovations required by global accounts. Have awareness of competitive activity and product designs to minimize risk to Corning.
Required Qualifications:
• 5+ years of Field and Telecommunications Industry experience or Manufacturing experience.
• Must be an effective communicator, able to deliver messages through various methods
• Must possess significant knowledge of Corning Fiber Optic products and processes
• Fluent Language Skills in English, both spoken and written
• Ability to manage tasks effectively in an actively changing environment
• Results oriented with a high commitment level to task completion
• Willingness to work outside of normal scheduled business hours when necessary
• Sound problem solving and decision-making processes and skills
• Dedicated to meeting the expectations and requirements of both internal and external customers
• Must be detailed oriented and conscientious
Desired Qualifications:
• BS degree in Engineering Related Studies (i.e., Mechanical, Electrical, Chemical, Optics)
• 3+ years of technical supervisory experience or equivalent military leadership experience
• Be proactive with a willingness to take the lead and influence an outcome
• Ability to listen, make wise decisions, and act with little direction
• Ability to organize and coordinate a complex work schedule with a variety of duties
• Proficiency in using Microsoft Office including Word, Excel, PowerPoint, Outlook, and SharePoint
• Knowledge of utility construction and project planning procedures
• Previously held a position in Engineering Services providing technical field support
• Experience managing innovation projects and supporting field trials
Additional Requirements:
• Person must be willing to remain in this position for a minimum of two years
• Must not be color blind – distinct color acuity is required in this industry
• Must be able to obtain a U.S. Passport
• Must possess a valid driver’s license
Major Roles and Responsibilities:
• Provide support and oversight to Hyperscale or IBN Enterprise Market initiatives
• Coordinate with Hyperscale program managers, Market development, GAMs, or other stakeholders to ensure all support needs are provided
• Provide engineering process support for other tactical projects that may need Engineering Services
• Interact directly with customers to understand their problems, their requirements, and identify innovation opportunities or guide customers to solutions within manufacturing capabilities
• Articulate customer’s use case and work with Technology during design and development phases to meet customer’s requirements
• Contribute to the generation of Intellectual Property (IP / patents) in conjunction with Technology
• Identify potential failure modes for installation of new products and work with Technology team to mitigate in development where possible, or develop appropriate training material
• Train customer’s design engineers, design firms, and installation contractors on new products, solution sets and installation
• Establish procedures for innovation products, i.e., how products are to be handled, installed, and tested in their appropriate spaces
• Support field trials for new product initiatives
• Identify new use cases for innovation while in the field
• Provide design input into software configurators or other design work aids
• Deeply understand manufacturing capabilities an align to customer requirements
• Work closely with PLM to develop part numbers and order processes for solutions
• Provide internal training to ES for all innovation
• Collect and present installation data from field trials and early-stage deployments to support value props for innovation
• Assist marketing and sales with creation of case studies and collateral for new innovations
• Manage and prioritize tasks for field engineers that are temporarily assigned to support innovation projects
This position does not support immigration sponsorship.
The range for this position is $94,106.00 - $129,396.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.
A job that shapes a life.
Corning offers you the total package.
Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one
- As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career. We also offer a 401(k) savings plan with company matching contributions.
- Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.
- Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well – when Corning wins, we all win.
- Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors.
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.
Nearest Major Market: Charlotte
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