Sr. Manager, Product Management Office

Role Purpose

Our Digital and IT organization is embarking on a transformative journey to embed product management practices that drive customer-centric solutions and agile delivery. We are seeking a visionary Digital Product Manager to lead this initiative and help shape the future of our product management office.

As a Digital Product Manager, you will play a pivotal role in introducing and establishing product management within our Digital and IT organization. You will be responsible for setting up a Product Management Office and coaching product groups as they pilot a product framework. Your advocacy for product management practices and your ability to train and coach teams will be essential to our success. Additionally, you may have the opportunity to manage a product, ensuring its alignment with our strategic goals.

Key Responsibilities

• Establish Product Management Office (ProdMO):
  • Lead the creation and development of a Product Management Office to support digital product initiatives.
  • Define the vision, strategy, and objectives of the ProdMO in alignment with the organization's goals.
  • Develop and implement processes, tools, and frameworks to standardize product management practices.
  • Identify and address organizational barriers to product management adoption
• Coach Product Groups:
  • Provide guidance and mentorship to product groups piloting the product framework.
  • Facilitate workshops, training sessions, and regular coaching to build product management capabilities.
  • Monitor progress and provide feedback to ensure successful implementation of the product framework.
• Advocate for Product Management:
  • Champion the value and benefits of product management across the organization.
  • Communicate the strategic importance of product management to stakeholders at all levels.
  • Create and deliver compelling presentations to gain buy-in and support for product initiatives.

Additional Responsibilities

• Train and Coach:
  • Develop and deliver training programs on product management principles, practices, and tools.
  • Mentor product managers and teams, fostering a culture of continuous improvement and learning.
  • Share best practices and industry trends to enhance the organization's product management capabilities.
• Product Management:
  • Manage a digital product, ensuring it meets customer needs and aligns with business objectives.
  • Work with our UX team to conduct market research, gather customer feedback, and define product requirements.
  • Collaborate with development teams to prioritize features, manage the product backlog, and ensure timely delivery.

Experiences/Education - Required

• Bachelor's degree in Business, Computer Science, or a related field.
• 10+ of relevant professional experience
• Proven experience in product management, preferably within a digital or IT environment.
• Strong understanding of product management methodologies, frameworks, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to influence and drive organizational change.
• Experience in establishing and leading a Product Management Office is a plus.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities and navigate ambiguity.
• Familiarity with agile development methodologies (e.g., Scrum, Kanban).