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Supply Chain Solutions Sr Super User

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Date: Dec 12, 2025

Location: Charlotte, NC, US, 28216 Hickory, NC, US, 28601 Concord, NC, US, 28026 Wilmington, NC, US, 28405

Company: Corning

Requisition Number: 72134

 

The company built on breakthroughs. ​  
Join us.​                                      

                                        

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

 

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

 

​Come break through with us.  



Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

 

Role Purpose

 

Ensure the optimal configuration and customization of the supply planning system, enabling flexibility and agility in planning processes. The Supply Chain Solutions Sr Super User will act as a key liaison between the supply chain business teams and the IT department, providing advanced system support, driving continuous improvement, and ensuring that the planning system aligns with evolving business needs to deliver value globally.

 

Key Responsibilities:

 

  • Customize system fields, workflows, and parameters to meet evolving business needs.
  • Collaborate with supply chain business teams to implement custom reports, dashboards, and system views for better visibility and decision-making within advanced supply chain systems.
  • Track system usability metrics, perform root cause analysis and propose solutions to ensure system continues to deliver value.
  • Maintain and configure master data to reflect real-time operational changes.
  • Work closely with Analysts & IT to ensure that system changes align with overall architecture and security policies.
  • Monitor system performance and proactively suggest optimizations to improve system response times, accuracy, or planning efficiency.
  • Identify opportunities for automation within the system and collaborate with IT to implement these improvements.
  • Support patches, upgrades, and integrations w/ other enterprise applications (e.g., ERP, MES, WMS, Data Lake).
  • Support System implementation with data validation, system testing and defect resolution
  • Support SMEs to ensure changes globally align with standards and share best practices.
  • Lead global configuration initiatives leveraging Agile methodologies.
  • Serve as the bridge between business users and IT, translating business needs into technical requirements.
  • Support Super User team members with coaching and advanced configuration expertise.
  • Other tasks as outlined by management

 

Experience/Education-Required

 

  • Bachelor’s degree in Supply Chain Management, Information Systems, Industrial Engineering, or related field
  • Minimum 4 years of experience enabling supply chain planning and procurement in manufacturing environments
  • Strong understanding of ERP systems like SAP ECC & S/4 Hana or similar
  • Strong analytical skills and the ability to interpret complex data and user stories

 

Desired Skills:

 

  • Proficiency in using APIs for data exchange
  • Familiarity with Agile or DevOps methodologies
  • Understanding of data governance for supply chain systems
  • Advanced knowledge of workflows and parameters in Kinaxis Maestro
  • Understanding of prompt engineering, fine-tuning, and leveraging Machine Learning models (e.g., Generative AI, Agentic AI, LLMs) to automate tasks and enhance system configurations
  • Proficiency in SQL, Excel, and other data analysis tools
  • Experience in programming or scripting for system customization (e.g., Python, R, or similar)
 

 

 

This position does not support immigration sponsorship.  

 


The range for this position is $88,723.00 - $121,995.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. 

 

 

​

A job that shapes a life.  

Corning offers you the total package.  

 

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

  • Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
  • As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
  • Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.  
  • Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. 

 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.


Nearest Major Market: Charlotte

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