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Operations Shift Supervisor

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Date: Jul 27, 2022

Location: Concord, NC, US, 28026

Company: Corning

Requisition Number: 53505


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.



  • Is the key point of contact for shift operations on a 24 X 7 rotating schedule as it relates to safety, quality, and productivity 
  • A role model for safety – walks the talk on safety – leads and facilitates the team to world class, day-to-day, safety performance 
  • Provides supervision and facilitation to a team of technicians responsible for the manufacture of preforms/and or optical fiber 
  • Understands and applies established guidelines, procedures, and policies 
  • Provides immediate supervision to subordinates to execute operations 
  • Provides daily feedback on individual and team performance 
  • Prepares and provides reports to supervisory chain 
  • Coordinates daily activities of team and support organizations 
  • Conducts hourly/direct labor employee performance reviews and provide coaching as needed. 
  • Ensures team executes documented operating procedures and follows established document control protocols. 
  • Ensures the protection of Corning’s Intellectual Property (IP). 
  • Implements and monitors training and certification plans. 
  • Holds direct reports accountable for adherence to established procedures and setpoints for process control; ensures awareness and compliance to changes. 
  • Employee Relations 
  • Develops and maintains positive employee relations 
  • Communicates openly and honestly with employees at all levels (which includes listening). 
  • Can identify, analyze, and resolve employee issues o Is adept at communicating and facilitating to effectively balance the needs of personnel 
  • Is fair and consistent in application of policies, and procedures and holds employees accountable to same.
  • Abides by all applicable labor and employment laws and directives. 
  • Safety, Health, Environmental (SHE) Compliance 
  • Supervises the operations of responsible area to prevent events that could have an adverse impact on people and the environment, cause significant property loss, or result in business interruption. 
  • Understands the application of national and local safety, health, and environmental rules and regulations to plant operations.


Qualifications Required:


  • Bachelor of Science / Bachelor of Arts degree 
  • Computer skills (Microsoft Office products to include Excel and Word) 
  • Ability to communicate with all levels of the plant organization Desired: 
  • Bachelor of Science (Engineering or technical) 
  • 2+ years work experience in a manufacturing environment.
  • 2+ years previous supervisory experience.
  • 2+ years’ experience with industrial labor relations. 
  • Experienced in Six Sigma and Lean Manufacturing principles


This position does not support immigration sponsorship.



We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Charlotte
Nearest Secondary Market: Concord