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Applications Engineer, Environmental Technologies, Corning NY

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Date: Aug 4, 2022

Location: Corning, NY, US, 14831

Company: Corning

Requisition Number: 55028

 

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Corning’s Environmental Technologies segment manufactures ceramic substrates and filter products for emissions control in mobile and stationary applications around the world.

Scope of Position:

  • Technical leadership of a key global customer in Environmental Technologies
  • Drive strategies (product and technology) to sustain and grow Corning position with the customer

 

Day to Day Responsibilities:

  • Lead technical elements of the customer relationship
  • Assure maintenance of all aspects of current business within Corning obligations and customer expectations; find ways to exceed where possible
  • Develop short and long-term technical strategies to identify and develop customer opportunities and grow the account
  • Participate in responses to quotations, including alignment with associated product and technology strategies
  • Negotiate technical agreements, including and up to long-term supply agreements and gain acceptance for external product specifications
  • Coordinate technical aspects of the account
  • Lead response to product quality inquiries with internal partners and represent the outcome to the customer
  • Act as point of contact for customers’ technical information requests
  • Provide technical assistance to the customers’ engineering and quality groups
  • Represent customer perspective on CET internal projects and programs (product, process, technology, quality)
  • Assume leadership roles on internal and external projects as needed
  • Build and nurture strong, influential relationships with customer, supply chain, and regional colleagues to influence appropriately in support of Corning business and the customer’s best interests
  • Coordinate closely with Regional Technology Director and Systems Engineering Group as needed
  • Work effectively within CET business processes
  • As needed communicate appropriately and effectively with commercial and technical managers, including executives

 

Travel Requirements:

  • We anticipate up to 25% domestic travel, which on occasion may include international travel

 

Required Education & Experience:

  • We require a Bachelor’s Degree –Engineering related disciplines
  • We are seeking 5+ years business related experience
  • Previous customer commercial and technical experiences preferred
  • Significant experience in problem resolution and related tools
  • Excellent direct and indirect leadership capabilities (ability to lead multi-functional matrixed teams)
  • Communicate clearly in front of a large external audience, including explaining Corning product technology and applications
  • Some experience working with and using commercial functions (product engineering)
  • Ability to work proactively and autonomously within established guidelines
  • Perseverance to drive needs to achieve objectives into the organization

 

Desired Skills:

  • Matlab, Minitab, Excel and other data processing and statistical tools
  • CET product knowledge and manufacturing process knowledge.
  • Understanding of quality processes, APQP, IATF processes.
  • Understands Environmental Technologies global business structure and the markets within which we operate
  • Experience working across functions, borders and cultures to successfully accomplish objectives
  • Develop winning strategies and negotiate effectively to accomplish objectives
  • General engine and emission control technology knowledge, within the on-road and off-road markets
  • Know the supply chain, their technologies/processes, and the value they contribute to our products
  • Knowledge of competitors and competitive technologies
  • Understanding of specifications, drawings, and their related approval processes
  • Thorough understanding (or ability to learn quickly) of Substrate and Diesel Particulate Filter products including physical attributes, specification measurement, production, and quality methods
  • PPAP, DFMEA and PFMEA experience
  • Data analysis and related tools

 

Soft Skills:

  • Presentation and communication skills (broad group settings and executive level)
  • Negotiation skills
  • Natural relationship builder
  • Willingness to take the initiative to lead and drive action
  • Technically curious and process oriented
  • Customer focus and service excellence
  • Team oriented

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Nearest Major Market: Corning