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Applications Engineer

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Date: Nov 30, 2022

Location: Corning, NY, US, 14831

Company: Corning

Requisition Number: 58630

 

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

Corning’s businesses are ever evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets. We are changing the world with: 

•    Trusted products that accelerate drug discovery, development, and delivery to save lives
•    Damage-resistant cover glass to enhance the devices that keep us connected
•    Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of life
•    Precision glass for advanced displays to deliver richer experiences 
•    Auto glass and ceramics to drive cleaner, safer, and smarter transportation 

 

Purpose of Position

 

The purpose of this position is to support the growth of Corning Precision Glass Solutions in particular the Augmented Reality business through alignment of customer needs with internal capabilities while working closely with the business development/sales manager and other commercial functions. This includes supporting the execution of new business development initiatives and product line plan with operations, development, engineering, sales, and marketing organizations. The Applications Engineer also supplies the voice of the customer to the technology and development teams for new product and capability developments.

 

Major Responsibilities

 

  • Provide technical engineering expertise, in a commercial role, of glass materials designed into the optical engine for AR/MR headsets
  • Understand key technology trends, engage with key customers in the region and build relationship with the technical community
  • Establish the interface required for existing and new growth opportunities within the above-mentioned market between Customers and Corning cross functional teams (materials manufacturing, finishing, coating, etc.); project and account managers; RD&E and international sales office representatives
  • Prepare and provide technical presentations and responses as required. Connect technical properties to customer applications to analyze customer trends, new opportunities and recommend course of actions to enhance Corning ‘s position
  • Identify new growth opportunities for existing and emerging applications and maximize profitability by understanding the value proposition, analyzing market segments, reviewing the competitive landscape, conducting product analysis, and supporting the development of tactical plans and strategies
  • Work closely with regional business development/sales manager as well as program manager and subject matter experts to support on all technical engagements with new and existing customers

 

Day to Day Responsibilities

 

  • Interface with peers in supply chain, operations, commercial technology, and sales. Provide information to these teams per internal systems
  • Assist regional business development/sales and program manager with technical aspects of customer relationships
  • Negotiate product specifications, promote standard products
  • Gain specification agreement with customers to design-in PGS products
  • Organize internal response to product quality disagreements with customers and represent the outcome to the customer
  • Publish detailed trip reports with clear actions and next steps after every customer meeting
  • Provide the customer technical interface between ARS business and assigned customers
  • Act as primary point of contact for customers’ technical information requests
  • Provide technical assistance to the customers’ manufacturing and sales operations
  • Prepare and maintain (and present as required internally and externally) technical and product related training presentations to assist customers
  • Identify new product and application opportunities at customers or otherwise in the field and report back internally for assessment and development
  • Proactively identify key decision makers/influencers with the customer organization (R&D, engineering, manufacturing) and build solid relationship

 

Travel Requirements

 

  • up to 50%. International included.

 

Education and Experience

 

  • Master's degree in technical field, Engineering degrees preferred
  • Glass applications and/or AR/MR technology experience preferred
  • Require either 2-3 years in account management, applications engineering, or engineering role closely supporting customers or new product development
  • Direct experience in taking early-stage product through qualification and design-in process

 

Required Skills

 

  • Skills to communicate clearly in front of a large (perhaps unsympathetic) group, including explaining PGS technology and applications
  • Poise and confidence in an external situation. Ability to think extemporaneously in a stressful situation
  • Ability to apply technical knowledge to solve customer problems
  • Ability to “think ahead”, using judgment to anticipate outcomes for different technical scenarios
  • Ability to effectively organize, participate in and lead cross-functional and diverse teams
  • Ability to gain trust and cooperation from a diverse set of internal colleagues and external customers
  • Strong planning, documentation, and process proclivity
  • Comfortable in a changing work environment
  • Team player with a collaborative mindset

 

Soft Skills

 

  • Experience working with international teams – sensitive to cultural differences amongst customers and team members
  • Establish direction and create commitment – involves others to gain commitment to overall business direction
  • Ability to build and maintain effective relationships with internal cross-functional teams and customers

 

Required to sign covenant not to compete.

 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Nearest Major Market: Corning