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IT Engagement Leader, Finance

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Date: Jun 19, 2021

Location: Corning, NY, US, 14831 Wilmington, NC, US, 28405 New Jersey, NJ, US Charlotte, NC, US, 28216 Tewksbury, MA, US, 01876

Company: Corning

Requisition Number: 46319


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Overview: IT Finance Engagement Lead reports into the IT Finance Service Owner and will work closely with the Finance Organization and engage with business leaders to deliver quality IT solutions and support Finance applications. This role manages the intake process for Finance technology projects and works with IT PMO office and IT Service Delivery teams to ensure successful delivery of all projects. The Engagement Lead works with business partners to understand business processes and requirements and works with IT Service Delivery to translate them into technical requirements and manage enhancements to existing applications. This role is responsible for consistent communication back to business leaders on all IT initiatives and operational issues assessing risk and impact to the business.


  • Develop consistent engagement and communications process with Finance stakeholders, IT PMO and IT Service Delivery teams.
  • Lead/facilitate business and data requirements sessions; Ability to translate requirements into technical specifications aligned with program/project goals
  • Assist in the development of standardized status and reporting dashboards as required from the Project Management team
  • Coordinate implementation of related project activities and provide guidance and support to other team members
  • Expected to quickly develop an acumen and intuition for core technology related concepts
  • Responsible for conducting stakeholder meetings, track project milestones, all stakeholder coordination and assistance with the submission status reports and presentations as needed
  • Able to lead/facilitate required application discovery, rationalization, decommission, and replacement (RFPs/RFIs) utilizing standard approved Corning processes
  • Coordinate vendor assessments and build evaluation models for decisioning
  • Facilitate process discovery sessions with all levels of the organization - from Subject Matter Experts (SMEs) and various Service Owners
  • Create process documentation/workflows, knowledge articles and self-service guidance for IT Services
  • Identify issues and risks
  • Develop User Acceptance Test (UAT) strategy, scenarios and test data setup
  • Conduct/provide oversight to UAT and post go-live production validations
  • Communicate, liaise and contribute to organizational change management with various departments in the organization to facilitate implementation of new or improved process changes – verbally and/or through written documentation.
  • Create, organize, and contribute to training curriculum for selected technology platform(s)
  • Communicate status showing progress towards defined goals and tasks, as well as to highlight discovered opportunities and next steps on key processes.
  • Partner with IT Service Lines to educate business leadership and users on existing services and on new services that may serve existing or emerging business needs.
  • Participate on project teams (IT, Vendors and or Solution Implementation partners) to deliver projects in the roadmap on schedule and within budget.
  • Participate in technology planning and strategy execution including identification of technology needs and participation in vendor evaluation/selection.
  • Support and manage organization specific IT applications and monitor their overall effectiveness in meeting business needs.
  • Lead smaller IT projects where appropriate.
  • Develop business process understanding in order to facilitate conversations between functional and technical audiences.
  • Participate in the Finance Department’s ongoing technical technology system maintenance activities.
  • Encourage customers to accept standardized technology (Corning First).
  • Solve customer problems by analyzing solutions to find common issues identify root cause(s) and develop effective solutions.
  • Ensure proper documentation of applications and hardware solutions.
  • Respond to customer’s and IT leaders’ questions about a process or technology.
  • Keep up with the latest technologies and suggest how to apply the technology in the business.


  • Ability to multitask across multiple project initiatives and work in a collaborative team environment.
  • Positive energy and get-it-done attitude.
  • Ability to communicate clearly and motivate others.
  • Project management certification(s) a plus.
  • Critical thinking and problem-solving skills.
  • Strong leadership and verbal and written communication skills.
  • Strong relationship building and influencing skills.
  • Ability to reach out across the organization and communicate with people at different levels, with diverse needs and agendas; related capabilities include facilitation and teaming skills.
  • Proven project management skills
  • Proven experience with managing vendors
  • Ability to work in a highly matrixed organization.
  • Strong ability to deliver results.
  • Demonstrated willingness to go the extra mile, maintain a positive attitude, possess agility and adaptability to change.
  • Ability to work through ambiguous situations.
  • Strong analytical and decision-making skills.

Education & Experience:

  • B.S. degree (in IT, Finance or other business-related field), with related business discipline experience.
  • 7-10 years relevant experience including, 3 + years of experience in IT Engagement or Operations and 3+ years of experience in Finance related roles
  • Experience managing projects across multiple stakeholder

This position does not support immigration sponsorship.


We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Corning