Share this Job

Change Management Analyst

Apply now »

Date: Jul 3, 2022

Location: Corning, NY, US, 14831

Company: Corning

Requisition Number: 54951

 

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Corning’s Environmental Technologies segment manufactures ceramic substrates and filter products for emissions control in mobile and stationary applications around the world.

The Change Management Analyst will utilize change management methodology and various tools to support change management through ERP transformation projects. This role will assess change impact, drive necessary remediation plans, and be ultimately responsible for the change readiness of the SC organizations implementing new ERP systems. This role will support the design, development, delivery and management of communications related to ERP initiatives and projects. This role maintains responsibility for change management, including training, deployment leadership, and may include external vendors/customers engaged with change management activities.

 

  Position Scope (Day-to-day responsibilities):

• Apply change management process and tools to support adoption of the changes for ERP transformation in the supply chain areas

• Support the design, development, delivery and management of communications

• Conduct stakeholder assessment, change impact analyses, and assess change readiness

• Provide input, document requirements and generate the design and delivery of training programs

• Assist with identification and analysis for potential risks • Identify and manage anticipated resistance

• Interact with project teams and provide coordination when needed

• Coach managers and supervisors

• Support organizational design and definition of roles and responsibilities

• Integrate change management activities into project plan

• Evaluate and ensure SC user readiness

• Communicate with SC stakeholders and manage expectations and concerns

• Track and report issues • Measure success metrics and monitor change progress

• Support supply chain change management for the ERP transformation projects

• Required Skills (These are skills that candidates MUST possess)

• Business acumen and understanding of organizational issues and challenges.

• Familiarity with project management approaches, tools and phases of the project lifecycle.

• Demonstrated record of customer focus and understanding of customer and organization needs.

• Excellent interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams

• Excellent active listening skills

• Results and timeline oriented. Able to deliver results independently in a remote working environment.

• Ability to influence others and move toward a common vision or goal

• Strong problem-solving skills – effective at developing creative solutions and removing barriers

• Ability to clearly articulate messages to a variety of audiences

• Desired Skills (These are skills that would be nice for candidates to possess)

• Experience with organizational change efforts.

• Experience and knowledge of change management principles, methodologies and tools.

• Experience in ERP & other manufacturing system deployments.

• Experience leading teams, particularly in a matrix or project-style environment.

• Change management certification or designation (e.g. ACMP, Prosci).

• Experience communicating at different levels of the organization (including communicating complex data requirements and system capabilities)

• Flexible and adaptable; able to work in ambiguous situations

• Ability to establish and maintain strong relationships

• Ability to balance technical depth with excellent communication skills

• Demonstrated ability to overcome adversity and manage challenging situations

• Priority setting in alignment with project priorities and departmental strategy

• Collaborative team player

• Strong cultural awareness

• Integrity and strong work ethic

• Nimble and agile thinking to drive change that enables efficiencies and growth

• Ability to develop cooperative & constructive working relationships with functions

• Manage complaints and help resolve conflicts and negotiate with others

• Break down complex business problems into manageable goals

• Get to the heart of the problem and make sound and timely decisions to resolve

 

 Education & Experience required:

• Bachelor’s degree in Business, Supply Chain, Engineering or related degree.

• Minimum of 2+ years of experience in a service or manufacturing organization.

 

Travel Requirements (domestic and/or international)

• Project dependent (~25% domestic and/or international)


Nearest Major Market: Corning