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RD&E IT Operations and Engagement Manager

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Date: Apr 11, 2025

Location: Corning, NY, US, 14831

Company: Corning

Requisition Number: 68205

 

The company built on breakthroughs. ​  
Join us.​    

                                                                          

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

 

 How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

 

​ At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

 

​ Come break through with us.  

 

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Role Purpose

The RD&E IT Operations and Engagement Manager is a  strategic partner who will create value, connect people and ideas, and lead change.

 

This role is responsible for establishing and driving programs that strengthen partnerships between RD&E and IT. The manager will proactively develop a strong global network involving laboratory leaders, scientists, and technicians to identify and promote opportunities. Additionally, they will work with the global IT organization to enhance RD&E's knowledge and improve the usability of IT systems and processes. Collaboration with Corning business units will also be key to maximizing the effectiveness of scientists and engineers as they engage with these businesses.

 

The role will help drive cultural, technological, and digital transformation within S&T and IT to realize greater value across RD&E. This is a key role responsible for building a strong customer-focused culture that strengthens relationships and drives value to gain competitive advantage for Corning.

Key Responsibilities

  • Lead, manage, and develop global Business Engagement IT teams located at RDE technology centers in North America, Europe, and Asia Pacific.
  • Mentor direct reports for career growth and performance.
  • Engage with RD&E leaders to understand business needs for digital solutions and integrate these into the IT demand pipeline.
  • Collaborate closely with Division IT Managers to implement standardized programs meeting specific business unit needs.
  • Deliver innovative technology solutions that align with RD&E's tactical, strategic, and digital objectives.
  • Work closely with RD&E teams to identify digital transformation opportunities that enhance scientific research capabilities.
  • Drive digital transformation initiatives by leveraging data analytics, automation, artificial intelligence (AI), machine learning (ML), IoT, or other emerging technologies.
  • Partner with stakeholders to design and implement digital strategies that improve operational efficiency in RD&E.
  • Act as a liaison between business units and IT to ensure delivery of services that support business objectives.
  • Establish regular communication channels to understand customer needs for digital engagement tools.
  • Ensure successful operation of daily IT engagements at RD&E sites.
  • Align site operations with divisional strategies while maintaining service levels.
  • Achieve or exceed budgetary goals while maintaining service quality.

Experiences/Education - Required

  • Bachelor’s degree in a relevant field
  • 10+ years in IT or related technical fields
  • 5+ years in customer-focused roles
  • 3+ years managing global teams
  • Proven supervisory experience

Preferred

  • This role demands a proactive leader who can navigate the complexities of integrating RD&E's advancements with those of Corning's broader technological ecosystem while fostering an innovative culture centered on customer engagement through effective digital strategies.
  • Critical thinking and problem-solving skills
  • Leadership abilities; excellent verbal/written communication skills
  • Strong relationship-building capabilities
  • Technical understanding of modern technologies including digital solutions
  • Facilitation skills; adept at working across diverse stakeholder groups
  • Ability to deliver results in a complex environment
  • Self-motivated learner focused on continuous improvement

 

 

 

 

 

This position does not support immigration sponsorship.  

 

The range for this position is $176,785.00 - $243,080.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

 

A job that shapes a life.  

Corning offers you the total package.  

 

 Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one

  •  As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career.  We also offer a 401(k) savings plan with company matching contributions.  
  • Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs. 
  • Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well – when Corning wins, we all win.     
  • Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors.  

 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.


Nearest Major Market: Corning

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