Senior Clinical Management Specialist, Health Services

Requisition Number: 78562

The company built on breakthroughs. ​  
Join us.​                    

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

Come break through with us.  

Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with: 

• Trusted products that accelerate drug discovery, development, and delivery to save lives
• Damage-resistant cover glass to enhance the devices that keep us connected
• Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
• Precision glass for advanced displays to deliver richer experiences 
• Auto glass and ceramics to drive cleaner, safer, and smarter transportation 
• Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

Role Purpose

The Clinical Management Specialist, Health Services is a senior clinical professional and Physician Assistant (PA) within Corning Health Services who provides expert clinical leadership, executive health support, and complex care navigation for employees and, as applicable, their family members.

This role serves as a key clinical resource and is capable of providing designated backup support to the Chief Medical Officer (CMO), consistent with PA scope of practice, licensure, credentialing, delegation protocols, and applicable laws. The Clinical Management Specialist applies seasoned clinical expertise and strong judgment to guide complex healthcare decisions; strengthen relationships with healthcare systems, specialists, and vendors; and advance enterprise health services priorities.

Through extensive experience and trusted relationships with global healthcare partners, this individual facilitates timely access to highly sought-after, high-quality care; consults with senior leaders and executive-level healthcare stakeholders; and helps shape clinical service standards, strategies, and outcomes across Health Services.

Key Responsibilities

• Independently assess complex employee and family member healthcare needs and develop tailored strategies to support navigation across the full healthcare journey, including medical, physical, and behavioral health needs.
• Facilitate access to high-demand, high-quality providers, specialists, centers of excellence, and healthcare systems for individuals with complex, urgent, or sensitive healthcare circumstances.
• Serve as a senior clinical consultant for executive health and specialized care matters, translating complex medical information into clear, compassionate, and actionable guidance for employees, family members, and appropriate internal stakeholders.
• Provide designated clinical backup support to the CMO, within established scope of practice and delegation protocols, including supporting clinical decision-making, case consultation, triage, continuity of operations, and priority Health Services initiatives.
• Partner with the CMO and Health Services leadership to develop, enhance, and implement clinical service standards, care-navigation practices, escalation pathways, and operational processes that improve employee experience, access, quality, and outcomes.
• Exercise substantial independent judgment in evaluating complex clinical and service issues, identifying risks and opportunities, and developing solutions that align with organizational objectives, clinical standards, and applicable regulations.
• Represent Health Services with executive presence in senior-level internal and external meetings; communicate complex clinical issues, recommendations, and risks clearly to drive alignment and informed decision-making.
• Build, maintain, and enhance strategic relationships with senior leaders across local, regional, national, and international healthcare systems; specialty providers; insurers; vendors; and centers of excellence.
• Serve as a primary clinical liaison and advocate with healthcare partners on behalf of employees and family members, particularly in situations requiring elevated coordination, discretion, and persistence.
• Collaborate with Benefits, Human Resources, Legal, risk management, insurers, and external partners to resolve complex healthcare access and benefits matters while protecting privacy and maintaining appropriate clinical boundaries.
• Lead or contribute significantly to cross-functional initiatives that advance Health Services strategy, including initiatives related to executive health, complex-care navigation, clinical quality, vendor performance, and healthcare access.
• Independently manage multiple high-priority cases and initiatives, balancing urgent needs with long-term strategic objectives and ensuring exceptional follow-through.
• Identify trends, systemic barriers, and emerging employee healthcare needs; recommend and help implement improvements to services, processes, partnerships, and clinical resources.
• Maintain complete confidentiality and comply with HIPAA, professional standards of practice, company policies, and all applicable federal, state, local, and international requirements.

Experiences/Education – Required

• Graduate degree from an accredited Physician Assistant program.
• Current, active, and unrestricted Physician Assistant license in good standing; ability to obtain and maintain licensure in North Carolina and/or New York, as required.
• Current national certification as a Physician Assistant (NCCPA), where required by applicable law or organizational policy.
• A minimum of 5 years of progressively responsible clinical experience as a licensed Physician Assistant, including experience managing complex patient-care needs and coordinating with multidisciplinary care teams.
• Demonstrated ability to exercise independent clinical judgment and develop solutions to complex, non-routine clinical and operational problems under general direction.
• Demonstrated experience working with senior leaders, executive populations, high-profile individuals, or similarly complex and confidential patient/client populations.
• Strong knowledge of healthcare delivery systems, specialty care pathways, provider networks, benefits navigation, and clinical care coordination.
• Exceptional verbal, written, interpersonal, and consultation skills, with the ability to communicate effectively with employees, families, physicians, executives, and external healthcare leaders.
• Proven ability to establish credibility and sustain productive relationships with senior internal stakeholders and external healthcare partners.
• Highly organized and able to manage sensitive, time-critical matters with sound judgment, discretion, and flawless follow-through.
• Proficiency with EMR systems and standard business applications, including Microsoft Excel, Word, PowerPoint, Outlook, and Teams.

Experiences/Education – Desired

• Experience serving in executive health, occupational health, concierge medicine, complex care management, specialty care navigation, or a comparable high-touch clinical environment.
• Experience supporting physician leadership, medical directors, or a Chief Medical Officer in clinical operations, care management, or strategic health initiatives.
• Experience developing clinical protocols, service standards, escalation pathways, or quality-improvement initiatives.
• Experience working with national or global healthcare systems, centers of excellence, and complex vendor ecosystems.
• Additional certification or education in care management, case management, occupational health, executive health, behavioral health, or a related specialty.

This position does not support immigration sponsorship.

The range for this position is $96,919.00 - $133,264.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. 

A job that shapes a life.  

Corning offers you the total package.  

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.