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Supervisor, Corporate Services Technology Center

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Date: Nov 22, 2024

Location: Corning, NY, US, 14831

Company: Corning

Requisition Number: 65811

 

Corning is vital to progress – in the industries we help shape and in the world we share.

 

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

 

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

 

Corning’s businesses are ever evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets.

 

We are changing the world with: 

  • Trusted products that accelerate drug discovery, development, and delivery to save lives
  • Damage-resistant cover glass to enhance the devices that keep us connected
  • Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
  • Precision glass for advanced displays to deliver richer experiences 
  • Auto glass and ceramics to drive cleaner, safer, and smarter transportation 

Role Purpose

Results-driven position with supervisory responsibility to lead the Technology Center team and its daily operations, and plan and execute a variety of technology projects that vary in complexity.  The team supports Workplace Services and its customers to ensure effective implementation and maintenance of technology initiatives, systems, and applications under its ownership or management. Position will work directly with Technology Center team members and Corning Information Technology, as well as internal customers, staff groups, and external vendors.  This position incorporates overseeing staff, managing projects, and ensuring adherence to established policies and procedures.  As a member of the Corporate Services leadership team, execute and achieve goals and objectives defined in the organization’s annual operating plan, and lead assigned strategic initiatives.

Key Responsibilities

Team Supervision

  • Recruit, train, develop, and supervise WPS Technology Center team members.
  • Manage supervisory administrative activities in support of staff professional development and growth, and Human Resources initiatives.  Includes performance evaluations, coaching and feedback to foster growth, development, and succession for the team.

Technology Center Operations Oversight

  • Address open issues, break/fix, change in process and bugs.
  • Receive new requests, assess, and assign to appropriate resource.
  • Monitor and manage customer expectations and requirements.
  • Develop and implement operational policies and procedures.
  • Lead Power-BI management and key performance indicators (KPI) program. Drive the use of KPI measures and metrics to monitor functional processes and drive use of data to make informed decisions.
    • Support team in data management ensuring access to sourcing data and opportunities to analyze data to provide detailed to solutions.

 

Experiences/Education - Required

  • Bachelor's degree in a related field
  • Minimum of 3 years supervisory experience
  • Partnership experience with Corning or other organization’s corporate IT function
  • Strong leadership and team-building skills
  • Strong project management skills
  • Excellent problem-solving abilities
  • Effective organizational skills with attention to detail
  • Knowledge of current technology trends
  • Excellent computer skills with focus on Microsoft 365. Ability to quickly learn additional platforms
  • Prioritize projects and manage multiple tasks concurrently

Experiences/Education - Desired

  • Standard working hours are from 8 AM to 5 PM EST, Monday through Friday. However, availability extends beyond these times and could include weekend and holidays for system administration, project implementation, system upgrades and resolution management, when required.
  • Candidate available to work onsite in Corning, NY when required.  Hybrid work schedule negotiable.

 

 

This position does not support immigration sponsorship.

 

The range for this position is  $86,359.00   -  $118,744.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

 

​Corning Puts YOU First! 

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning. 
 

  • Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues’ contributions. 
  • Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.  
  • Financial benefits include a 401(k) savings plan with company matching contributions and a 100% company-paid pension benefit that grows steadily throughout your career. 
  • Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.   
  • Professional development programs help you grow and achieve your career goals.

 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.


Nearest Major Market: Corning

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