Share this Job

Assistant Account Manager

Apply now »

Date: Jun 3, 2021

Location: Hefei, AH, CN, 230011

Company: Corning

Day to Day Responsibilities

  • Lead efforts to actively manage account relationship and execute overall division and commercial strategies or Develop and maintain multi-level and multi-function customer relations or Develop/publish customer profile and analysis or Organize/manage regional and corporate reviews of accounts or Clearly and effectively communicate strategy and activities to customer or Develop actionable and measurable satisfaction improvement plans
  • Develop detailed account/sales plans for each assigned customers/fabs or Develop account strategy and analysis or Achieve account sales objectives o Identify opportunities and risks or Actively manage complexity at assigned accounts or Support senior account manager to manage all aspects of sales operations / order management process at assigned accounts or Understand customer requirements - Identify, assess and prioritize opportunities or Execute the account plan in alignment w/product plan or Provide/submit accurate short-term forecast/5 years plan/capacity plan to relevant team in Division or Work with Business Ops/CS/SC to ensure satisfactory payment/PO/shipment performance or Collect/synthesize customer and market and intelligence information. Establish effective internal communication
  • Support AE to expand Corning’s product offering at account(s) or Understand customer’s current & future products demands and developments. o Work with AE to deliver value proposition and provide feedback to PLM or Coordinate periodic technology exchanges and plan product migration at the customer or Communicate roadmaps and manufacturing capacity plans to the customer
  • Resolve customer issues and facilitate responsiveness o Respond to customer complains in timely manner or Organize/Lead internal resources to resolve customer issues effectively or Track action list of issue resolution or Continually look for ways to increase customer satisfaction.