Operations Technician, Slicing

Role Purpose

The Operations Technician supports safe, reliable, and efficient production within the Hemlock Wafer Plant, with a focus on safety, production performance, continuous improvement, maintenance coordination, and operational discipline. This role collaborates closely with the department Section Supervisor to implement improvements in processes, equipment performance, and product attributes. 

The Operations Technician provides day-to-day operational leadership by demonstrating a high level of ownership and accountability. 

Key Responsibilities

• Translate department priorities and production goals into clear daily actions and execution.
• Demonstrate extreme ownership by proactively identifying issues, driving solutions, and ensuring actions are carried through to completion.
• Coordinate and drive cross-shift communication, issue resolution, and follow-up to ensure operational continuity.
• Support Team Leaders and the workforce in addressing production priorities, resource needs, and operational challenges.
• Assist in coordinating technical, maintenance, and planned work to minimize operational disruptions and support production objectives.
• Partner with Engineering, Development, Manufacturing, and other technical resources to improve processes, equipment performance, and product quality.
• Promote strong operational discipline by ensuring procedures, standards, and expectations are consistently followed.
• Support safe work practices and reinforce a culture in which safety, quality, ownership, and continuous improvement are shared responsibilities.
• Identify opportunities for operational improvement and help develop and implement sustainable solutions across shifts.

Hours of work/work schedule/flextime:

• Generally, M-F, 40 hours 
  
• Must be flexible to cover for Team Leader as needed (infrequent)
  
• Must be able to work nights, weekends and holidays as needed

Required Education

• 2+ years of experience in Engineering/Manufacturing environment.

Required Years and Area of Experience

• 1-3 years’ experience in engineering or manufacturing environment 
  
• Prior team leader or equivalent management experience preferred
  

Required Skills

• Demonstrated effectiveness at technical problem-solving and decision-making
  
• Experience in developing and delivering technical projects or process improvements into manufacturing
  
• Strong work ethic and desire to exceed expectations
  
• Ability to work in a team-based environment
  
• Communication skills, both written and oral
  
• Ability to use data to drive to solutions
  
• Strong drive to succeed and implement solutions
  
• Technically curious, self-motivated and able to work with minimal supervision

Desired Skills

• 2-year degree in technical discipline; engineering preferred
• Demonstrated results developing and delivering step change innovations to manufacturing
• Experience with measurement, characterization, or processing technologies
• Skills and experience with statistical process control
• Experience with application of 6-Sigma methods, KT, and MEE

Soft Skills

• Self-starter, able to function with a high level of independence
  
• Open and engaging to effectively interface with others
  
• Strong verbal and written communication skills
  
• Technical curiosity and want to learn
  
• Ability to perform in a team or matrix environment