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Sr. Quality Engineer

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Date: Oct 8, 2021

Location: Hickory, NC, US, 28601

Company: Corning

Requisition Number: 48817


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.


  • Evaluate the impact of product, process and equipment changes on product attributes and quality architectures.
  • Collaborate with Division Engineering, Product Line and Technology to determine best options balancing quality, cost, capacity and timing.
  • Lead projects to implement quality improvements and cost of quality savings.
  • Develop controls to ensure product integrity and on-going performance.
  • Lead Process Control and Process Discipline (PCPD) evaluation. Coordinate improvements to ensure PCPD is built into processes/products.
  • Lead quality improvements for cable systems globally.
  • Design new and improve existing quality architecture systems (PQA).
  • Drive early identification of vulnerabilities or quality issues, assigns ownership, and ensure implementation of actions
  • Perform specification and guardband/risk analysis for standard products and special customer requests
  • Lead Worldwide quality deployments and customer resolutions.
  • Ensure Proactive Sustainable Solutions vs. reactive responses to issues. Coach plant quality organizations on determining true root cause.
  • Drive OFC Quality System continuous improvement by creating, maintaining, and executing the global strategy
  • Review and as required lead root cause analysis on products and processes not meeting specified standards and requirements
  • Hold/ evaluate/release ware produced under non-standard conditions.
  • Design and execute experiments, analyze results and determine course of actions.
  • Support, review and approve resolution of customer issues.
  • Instill a Quality oriented culture in which everyone feels ownership for Quality and acts accordingly



Required Skills

  • Good data collection and analysis skills; basic understanding of statistics and control charts.
  • Sound decision making skills. Makes decisions based on data.
  • Ability to handle multiple tasks and issues effectively.
  • Effective Project Management
  • Can lead cross-functional projects.
  • Work in technical projects teams in leadership and subordinate roles
  • Drive projects to closure
  • Structured problem solving skills to drive to root cause (e.g., KT)
  • Strong facilitator- can drive to consensus.
  • Ability to influence.
  • Good written and verbal communications skills
  • Experience with MS-office (Excel, Word, Powerpoint).
  • Familiarity with Quality Systems, audits, TL and ISO Certifications or other types of Quality certifications


Required Education and Experience

  • BS in Engineering
  • 3-5 years in process or quality engineering


Desired Skills

  • Knowledge of manufacturing process and product attributes, particularly Fiber Optic ribbons.
  • Experience with various statistical packages like SAS and Minitab
  • Six Sigma Black or Green Belt or DMAIC project experience.


Soft Skills

  • Ability to work independently or within a team environment (strong team player)
  • Proven self-starter – able to effectively manage high levels of uncertainty and change
  • Cross-cultural sensitivity
  • Quick learner
  • Customer focused
  • Organized, can multi-task


Hours of work:

  • 40 hrs: additional hours
  • Weekends when needed to support project work/ quality issue resolution


Travel Requirements:

  • Up to 25%, including both domestic and international locations; China, Turkey, Poland, Mexico


This position does not support immigration.



We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Hickory