Process and Maintenance Technician

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Date: Apr 15, 2025

Location: Hickory, NC, US, 28601

Company: Corning

Requisition Number: 67684

 

The company built on breakthroughs. ​ 

Join us.​                                     

                                        

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​ 

 

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​ 

 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​ 

 

​Come break through with us. 

 

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

 

Scope of Position:

  • Provide off-shift 2nd level technical expertise to support 24/7 manufacturing operations.
  • Utilize engineering principles and practices to effectively accomplish troubleshooting, technical assignments, and projects.
  • Make decisions based upon sound engineering and scientific methods.
  • Actively participate within and beyond department boundaries to resolve important process and product issues.
  • Work with maintenance and engineering to drive process and reliability improvements.
  • Enhance manufacturing capabilities through the application of engineering fundamentals and supporting the engineering and operations efforts and initiatives from and engineering perspective.
  • Independently execute projects to fulfill department goals and objectives.
  • Reports directly to maintenance supervisor but dotted line reporting to the FR Engineering supervisor.

 

Day to Day Responsibilities:

  • Provide Level 2 support for process and equipment, assisting maintenance and operations on your assigned shift.
  • For designated area, manage process performance improvement (OEE), recipe management, and small-scale projects (Safety, Yield, Cost, Capacity)
  • Data analysis of nuisance or repeat issues from equipment and process to drive root cause based corrective actions to completion.
  • Identify and provide technical information to dayshift maintenance, engineering and operations with regards to equipment and process specifications / requirements.
  • Interface with operators, team leaders, maintenance, and peers to develop and implement process, controls, equipment, or safety improvements into manufacturing
  • Develop maintenance and operator training and troubleshooting documentation 
  • Troubleshoot and address mechanical & controls issues – including completing basic installations of components 
  • Assist in the commissioning and qualification of equipment 
  • Support master trainers with the training of production personnel on new equipment
  • Document process procedures required to enable production to run equipment and products efficiently and within specifications
  • Document calibration and configuration procedures required to allow production equipment to run efficiently within product specifications. 
  • Train maintenance and other support personnel to improve Level 1&2 troubleshooting skills plant wide 
  • Work with maintenance team to develop and improve existing preventative / predictive maintenance documentation.
  • Support the transfer of new cabling technology, materials, or processes from development to production.
  • Provide processing support during product development, develop plans as to how the equipment/processes will be employed into production and ensure that the new technology is repeatable in a production environment prior to transfer
  • Ensure all production and maintenance documentation is completed such as MI's, SOP's, PM's, calibration, and troubleshooting guides
  • Completion of shift reports and paperwork.

 

Work Hours and Schedule:

  • Normal working hours are Night shift (C or D schedules).
  • 12 hour shift schedule 
  • Informal 24/7 coverage for ad-hoc call-in support is required.
  • (2nd Level Subject Matter Expert).

 

Travel:

  • Less than 2%

 

Education and Experience:

  • High School or equivalent
  • Technical degree desired
  • 3+ years manufacturing experience (fiber optic / cabling preferred)

 

Required Skills:

  • Creative/innovative problem solving
  • Strong technical/mechanical understanding
  • Able to collaborate across organizational boundaries and integrate solutions 
  • Results oriented with high commitment to 24/7 operations
  • The ability to learn new technology and processes quickly 
  • Excel and PowerPoint knowledge

 

Desired Skills:

  • Strong written/verbal communication and interpersonal skills.
  • Knowledge of plastic extrusion
  • Direct cabling process and equipment knowledge
  • Design software knowledge (AutoCAD, Inventor)
  • Data analysis skills (pivot tables, PowerBI)
  • Ability to use basic measuring tools (calipers, micrometers, and rulers)

 

Soft Skills (Communication/Team/Leadership):

  • Interpersonal skills – engaging, enabling, open
  • Planning and organization
  • Effective in managing multiple priorities
  • Ability to present data at a leadership level

 

This position does not support immigration sponsorship 


The range for this position is ​$29.75 hourly rate - $34.50 hourly rate.  Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

 

A job that shapes a life. 

Corning offers you the total package. 

 

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one

  • As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career.  We also offer a 401(k) savings plan with company matching contributions. 
  • Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs. 
  • Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well – when Corning wins, we all win. 
  • Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors. 

 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.


Nearest Major Market: Hickory

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