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Technology Operations Manager

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Date: Mar 16, 2023

Location: Hickory, NC, US, 28601 Keller, TX, US, 76248 Charlotte, NC, US, 28216

Company: Corning

Requisition Number: 60175


Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry

-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.


Scope of Position:

  • Manage technology operations including all systems and processes associated with the innovation process (IPP), department budget/finance tracking, data collection/storage/analysis, data visualization/reporting, and data analytics.
  • Operations:
    • Technology spending systems and reporting / budgeted allocations
    • Allocate and track project expense budgets; Facilitate monthly expense allocation to product lines
    • Support improvements to finance tracking process and systems
    • Support Portfolio Analysis
    • Maintain Portfolio Lists and Reporting Tools
    • Develop IPP Project Key Performance Indicators
    • Maintain Technology Metrics Scorecard
    • Facilitate Patent and Technical Excellence awards
    • Drive IPP systems improvements
    • Support integration of capability process and systems to reporting/ decision making tools


Education and Experience:

  • Bachelor of Science in Business, Engineering, Computer Science preferred.
  • Extensive experience in the management of complex, cross-functional, culturally diverse teams containing both technical and non-technology role function.
  • Minimum of 7 years of technology, science, engineering, or data analytics experience.


Required Skills:

  • Demonstrated personal initiative with a track record of completing challenging business objectives.
  • Effective leadership, organization, and planning skills, with ability to handle ambiguity, changing priorities and changing requirements.
  • Ability to manage and effectively leverage a team of diverse expertise, backgrounds, cultures, and styles.
  • Experience in project management (prioritization, planning, product release)


Desired Skills:

  • Analysis of budgetary and spending reports
  • Develop tracking methods for measuring portfolio and organization performance
  • Leading analysis team
  • SharePoint OOTB and knowledge of advanced SharePoint tools
  • Data management and structures for agile environments
  • Experience with BI and query tools (Excel, Power BI, Power query, SQL/R novice, DAX novice)
  • Power BI report visualization design and implementation
  • Web layout and coding (HTML, JAVA, JSON)
  • SAP, SQL operations
  • Experience using basic statistical methods
  • Experience with facilitation and change management


Soft Skills:

  • Proficient in the use of MS Office (Excel, Word, Project, PowerPoint)
  • Excellent communication skills, both written and verbal
  • Ability to communicate effectively to internal and external customers and within multi- national groups
  • Ability to clearly express technical ideas
  • Ability to influence outside of direct reporting structure
  • Ability to motivate individuals and manage situationally, good coaching and mentoring skills
  • High initiative, able to work with minimal direction


*This position offers relocation assistance


This position does not support immigration sponsorship



Corning Puts YOU First! 


We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning. 


  • Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues’ contributions. 
  • Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance, fitness, and disease management programs.  
  • Financial benefits include a 401(k) savings plan with company matching contributions and a 100% company-paid pension benefit that grows steadily throughout your career. 
  • Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.   
  • Professional development programs help you grow and achieve your career goals. 


We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Hickory