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Applications Engineer (m/f/d)

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Date: Jun 12, 2022

Location: Home Address, GB

Company: Corning

Requisition Number: 51602

 

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

 

Responsibilities:

  • Establishing and maintaining working relationships with the technical teams of our customers, installers, and distribution partners to provide pre-and post-sales technical support
  • Conducting product application and installation trainings, and facilitating the technical qualification of sales opportunities
  • Investigating and resolving technical problems or quality concerns reported by customers or installers, including site visits as required
  • Prioritizing and responding to technical inquiries and requests for product information, technical data or information about product performance
  • Translating customer requirements and technical specifications into suitable system designs and product offerings
  • Work in close collaboration with multiple departments, such as Sales, Customer Service, and Product Management, and representing the voice of the customer in new product development or product improvement projects
  • Supporting marketing activities including trade shows or writing technical articles as required

 

Requirements:

  • Bachelor’s degree in Engineering, Data Communications or a related field
  • Fluent in English, oral & written
  • Fluent in a European or other language would be advantageous
  • Minimum of 1-2 years in a customer facing role
  • Ideally had technical/commercial interface experience within a technology company or the telecommunications industry in the Enterprise and Data Center market segment
  • Knowledge, experience or training in Optoelectronics, Optical fiber, Optical Cables, Photonics, Telecommunication Networks and/or technical or engineering role desired
  • Ablility to travel extensively and at short notice to Europe, Middle-East, Africa and USA 
  • Valid driving license and clean driving record to allow renting vehicles as required
  • Eligibility to live and work in the UK

 

Location: preferred location of the candidate would be the southern part of the UK