Implementation Engineer, Hyperscale Datacentres

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Date: Jul 10, 2024

Location: Home Address, IE

Company: Corning

Requisition Number: 63750


Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.


Implementation Engineer, Hyperscale Datacentres - Ireland, Dublin


Purpose of Position:

In this role, you will provide extensive technical sales and engineering support to HSDC customers and internal strategic account teams.

You will be expected to build deep local relationships with key customer contacts, design consultants and installers and drive the adoption of new Corning innovations.


Major Roles and Responsibilities

• Develop relationships with local HSDC customer, installer, consultant, and integrators to create a preference for Corning products early in the design phase. Provide consultative support

• Serve as Subject Matter Expert (SME) for assigned customer sites and provide system design and new innovation recommendations based on specific customer needs across a wide spectrum of data center applications

• Track and forecast customer timing to start purchasing and deploying new innovations

• Develop and maintain clear understanding of HSDC market trends, HSDC customer applications and build architectures, and the latest Corning innovations in order to effectively guide customer to adopt the optimal product solution

• Leverage thorough, complete and comprehensive understanding of TIA standards and best practices and apply them to technical responses for RFI/RFQ opportunities

• Develop and/or verify Bills of Material for customer projects and specifications

• Report out on customers’ core needs and sales opportunities learned from site visits to internal stakeholders (Sales, Market Development, PLM Application Solutions, Program Management)

• Facilitate field trials and define criteria for successful trial

• Coordinate with Engineering Services to provide resource forecasts and schedules for on-site technical support for key projects within strategic accounts

• Complete special projects as required in support of Global Account Management (Sales)

• Act as communication channel between Global Account Management (Sales), Marketing, Market Development, Product Line Management, Engineering, and Customer Experience on technical topics impact HSDC customers & contractors in your assigned region.

• Up to 50% international (Europe) travel.


Required Education and Area of Expertise:

• 4-Year / Bachelor’s degree in an Engineering, technical, or science field

• Minimum of 2+ years of sales, project management, or data center product or design experience

• Previous experience as a Field Engineer, Systems Engineer and/or Applications Engineer, technical designer, Installation contractor, or managing installation projects


Required Skills:

• Highly motivated to drive Sales within a global environment

• Strong knowledge of Data Center networks preferred

• Commercial knowledge of Data Center customers and practices preferred

• Strong desire to work with customers and solve customer problems, proven ability to create and foster customer relationships

• Strong technical and analytical skills

• Demonstrated commercial skills and business acumen

• Effective written and verbal English communication skills, strong presentation skills

• Experience with Microsoft suite of products (Excel, MS Project, Word, SharePoint, PowerPoint)

• Effective time management, organization, and reporting skills

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