Share this Job

Quality Supervisor

Apply now »

Date: Jun 15, 2022

Location: Keene, NH, US, 03431

Company: Corning

Requisition Number: 54332


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Corning’s Environmental Technologies segment manufactures ceramic substrates and filter products for emissions control in mobile and stationary applications around the world.

Corning, Inc. is a premier U.S. supplier of advanced optical solutions and components for the aerospace and defense industry!

Corning Advanced Optics is a global leader in providing cutting-edge material and optical solutions that serve a variety of commercial sectors. We have a long history in producing Electro-Optical Infrared (EOIR) systems and have one of the world’s largest diamond turning manufacturing operations located in Keene, New Hampshire.


Corning’s unmatched expertise in specialty glass and optical physics results in a diverse set of products. From design through manufacturing, Corning leverages its experience in single point diamond turning, precision machining, and thin film coating technology to produce integrated advanced multi and hyperspectral sensor systems and opto-mechanical assemblies. The intelligence, surveillance, and reconnaissance (ISR) market segment is a primary area of focus.


Purpose of Position:

  • Reporting directly to the plant quality manager, this position creates and promotes a culture of quality throughout the plant which ensures product integrity to customer requirements, regulatory compliance requirements, and Corning standards.
  • Facilitate and direct daily quality production activities to ensure control and compliance to process control, operating procedures, and production schedule. Achieve plant requirements for safety, quality, delivery, cost, and morale.
  • Responsible for the inspection and disposition of incoming, WIP and finished good products, release of product, and quality record management.
  • Works within department and other functional groups on resolution of quality issues in a timely fashion.
  • Provide leadership, development, and coaching to those within your team and within your influence.
  • Drive continuous improvement of internal quality and external quality performance of products and services, through effective use of product quality architecture, quality management systems, DMAIC & Lean methodologies, root cause, corrective actions, and quality metrics.

Key Responsibilities:

  • Schedule resources and prioritize activities to assure efficient production schedule compliance to include training activities.
  • Provide daily direction to quality and CMM (Coordinate Measuring Machine) employees on established procedures and policies.
  • Communicate and report production and process performance metrics to production teams, plant operations staff, and functional leaders. Ensure that quality production targets and delivery requirements are met on a daily and weekly basis.
  • Perform performance reviews and develop and reinforce career and talent development plans for salaried / indirect labor and hourly / direct labor employees.
  • Engage with plant teams and functional groups responsible for identifying and implementing process improvements and cost reduction projects.
  • Ensure the protection of Corning’s Intellectual Property (IP) is maintained.
  • Work with the plant quality manager and extended staff to set and implement short and long-term objectives aimed at achieving plant goals around safety, quality, delivery, cost, and morale.
  • Implement relevant aspects of the plant quality strategy and roadmap, which support the manufacturing strategy for the location and the division direction for quality.
  • Champion the product quality architecture necessary to prevent and detect quality issues for purchased materials and manufactured goods for the plant.
  • Execute the necessary quality management systems to ensure they are effective and aligned with customer expectations.
  • Support and participate in internal and external audits, customer visits, represent customer in the plant, support site meeting regulatory requirements.
  • Responsible for customer source inspections process for product buy-off.


Education and Experience:

  • We require a minimum of a BS – Optical or Mechanical engineering preferred.
  • We are seeking 6+ years in a manufacturing environment with experience in PCPD, utilizing quality systems, and data analysis.
  • Strong written and verbal communication skills to effectively lead a diverse group of people and influence at all levels of the organization.
  • Successful and shown supervisory skills in manufacturing environment including supervisory effectiveness, conflict resolution and effective listening skills.
  • Experience with leading teams and projects to meet significant continuous improvement goals, cost reduction or performance improvement initiatives.
  • Ability to work independently with strong time management and prioritization skills to handle multiple assignments and interact with product teams.


Desired Skills:

  • Green/Black Belt Six Sigma/Lean, DMAIC, and ASQ (American Society for Quality) certification.
  • Experience in an assembly operation with the ability to read prints.
  • Working knowledge of mechanical design, GD&T, and ISO quality standards.

Travel Requirements:

  • We anticipate less than 15% travel for this role.

Hours of Work:

  • 7:00am-4:00pm typically. Flexible schedule required to spend time on shop floor across all shifts, to perform training, participate in customer calls, and meetings.


This position does not support immigration sponsorship.


Corning offers a competitive salary, medical benefits, pension, and family medical leave.



We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Nearest Major Market: Bellows Falls
Nearest Secondary Market: Keene