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Sales Operations Analyst - Remote

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Date: Jul 31, 2022

Location: Montreal, Quebec, CA, H4M2Z2

Company: Corning

Internal Corning Employees are provided the opportunity to review global job openings for potential interest. However, they are encouraged to do so with the understanding that whether or not they will be considered a candidate for positions located outside their geographic area (city, country, region) will depend on a number of factors such as the availability of local subject matter expertise or qualified talent, the need to obtain and availability of work authorization, costs associated with internal transfer, etc. It will be the decision of the hiring organization whether to permit employees applying outside the local area where the opening exists to be considered a candidate for that opening. It is recommended employees wishing to apply for job openings at Corning make their supervisor aware of their interest before formally applying.

 

 

COMPANY OVERVIEW

iBwave is the power behind great in-building wireless and Wi-Fi enterprise experience, enabling billions of end users and devices to connect inside a wide range of venues. As the global industry reference, our software solutions allow for smarter planning, design, and deployment of any wireless network project regardless of size, complexity, or technology. Along with innovative software, we are recognized for world-class support in 90 countries, providing the industry’s most comprehensive components database and a well-established certification program.

 

JOB PURPOSE

Reporting to Director Business Operations, the Sales Operations Analyst will be a value-add business cross-functional partner, enabling revenue growth and increasing sales productivity by providing effective methodologies and efficient processes, as well as providing key stakeholders reports, data & information for data driven decision making. The candidate will be responsible for providing broad operational day-to-day sales support as well as to our internal CRM users.

 

POSITION DUTIES AND RESPONSIBILITIES

  • Support Commercial Ops team with quoting, order management, pipeline management;
  • Handle 3rd party partner orders & quote requests;
  • Work with key stakeholders to develop & setup promotion campaigns as needed;
  • Ensure sales teams are running as efficiently & as productively as possible;
  • Manage & maintain Salesforce report generation & dashboard creation;
  • Provide data analytics packaged from different sources to key stakeholders to facilitate data driven decision making;
  • Provide first line support for Salesforce & CPQ for internal users;
  • Contribute to Salesforce improvement projects, testing & communication to the users, as well as governance;
  • Provide onboarding support to new commercial sales hire – include Salesforce & sales operations process;
  • Contribute to the development of internal training material & manage sales training library;
  • Participate in process documentation & updates training content material;
  • Validate sales process & adoption as well as compliance;
  • Assist in special projects and perform other business operations duties as assigned.

 

QUALIFICATIONS AND SKILLS

  • Post-secondary education with minimum 3-year experience in sales, sales support & sales operations is needed;
  • Strong knowledge of Salesforce & Salesforce CPQ, Salesforce Certified Administrator;
  • Exceptional planning, organization, communication, and problem-solving skills;
  • Strong data management abilities & strong analytic skills;
  • Knowledge and practical use of Excel and PowerPoint, as well as Tableau or PowerBI;
  • Ability to work in a fast-paced, multi-cultural, multi-time zone environment;
  • Strong verbal and written English skills (with French and other languages an asset);
  • Well-developed capabilities in problem solving & results-oriented;
  • Autonomous, flexible, highly motivated, & driven by success.

 

LOCATION:   No restriction - Remote

TYPE:                  Permanent, Full time

 

 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.