Issue Resolutions Operations Intern

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Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

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At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

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Role Purpose:

Provide daily support to the project IRO-Go Lean focused on optimize time and SLA for IRO case resolution 

Key Responsibilities:

• Support the optimization of IRO case resolution time and SLA adherence.

• Assist with case codification to ensure proper documentation and categorization.

• Perform account reconciliation activities related to AP and Finance processes.

• Contribute to process improvement initiatives under the Go Lean methodology.

• Collaborate with cross-functional teams to understand ERP workflows and IRO procedures.

• Provide support in preparing reports, Excel analyses, and presentations.