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IT Senior Analyst, Quality Systems

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Date: Aug 27, 2021

Location: Painted Post, NY, US, 14870 Charlotte, NC, US, 28216

Company: Corning

Requisition Number: 48412


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Scope of Position: This position will be responsible for designing, implementing, and supporting Quality Management solutions for Corning Life Sciences and Pharmaceutical Technologies manufacturing locations. This person will work with business leaders, users, and IT resources to scope and define, develop, implement, and support standardized Quality Management solutions. The role will also include implementing best practices regarding solution design, development, implementation, and support of such systems as ETQ Reliance. The position requires good communication skills with IT and Quality professionals who specialize in enterprise Quality Manufacturing Systems.


Key Responsibilities:

  • Configure and support Quality Management Systems (QMS) such as ETQ Reliance
  • Interact with customers to gather, define, develop, and support manufacturing applications and solutions
  • Ensure that Corning follows industry best practices and promotes standardization across divisions and instances
  • Maintain internal customer communication, assuring timely status updates and issue resolution
  • Maintain status of SME on specific area of knowledge by researching and keeping current with new and anticipated technology within their area and related areas of expertise
  • Meet all requirements for FDA Software Validation
  • Produce technical documentation for new and existing applications
  • Assist in the conversion and loading of MS Office documents into electronic Document Control systems
  • Provide support and troubleshooting of IT systems and data interfaces
  • Perform other duties/projects as assigned


Required Skills:

  • Experience with quality management processes (Document Control, Change Management, Audit Management, CAPA, etc.)
  • ETQ Reliance configuration
  • Experience with object-oriented programming (.NET, Python)
  • SQL scripting and experience with relational databases (SQL Server)
  • Excellent verbal and written communication skills; ability to effectively gather requirements from customers and present information
  • Time Management and Organizational skills - ability to manage multiple tasks – ability to provide accurate estimates for time and effort required to complete tasks
  • Ability to work independently to design, develop, test, troubleshoot, and document quality system requirements
  • Flexibility - Able to change and adjust smoothly as the situation demands
  • Experience with Microsoft Office (Word, Excel, PowerPoint, Visio)
  • Strong attention to detail
  • Problem-solving skills


Desired Skills:

  • ETQ FDA validation experience
  • Experience with REST APIs and API developer/management solutions (MuleSoft)
  • Power BI dashboard creation experience
  • Apache Tomcat experience
  • General Supply Chain knowledge


This position does not support immigration sponsorship.


We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Corning