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Plant Quality Manager

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Date: Mar 21, 2021

Location: Painted Post, NY, US, 14870

Company: Corning

Requisition Number: 45600


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Corning’s Environmental Technologies segment manufactures ceramic substrates and filter products for emissions control in mobile and stationary applications around the world.


Scope of Position: As our Plant Quality Manager, you will ensure the plant’s products meet our customer requirements and that the plant has up to date and capable Quality systems, including all required procedures, specifications and equipment. You will collaborate with the plants to resolve customer complaints and to translate customer requirements into meaningful product specifications. Additionally, we will rely on you to develop processes and systems to prevent quality problems.


Day to Day Responsibilities:

  • Manage, audit and monitor plant quality systems for efficiency and effectiveness (including IATF 16949 & VDA requirements compliance, documentation, records retention, etc.) and plant quality personnel to ensure that the plant’s products meet all of our customer, Division and plant requirements.
  • Performance Excellence sponsor and advocate for tool usage, training, belt certification.
  • Drives development of Product Quality Architecture (PQA) roadmap and strategy through active collaboration with the Engineering and Operations groups.
  • Primary plant interface with global CET organizations with strong interactions between quality organizations
  • Supports the Improved Capability/New Product Request (ICP/NPR) Process to assess plant capability versus new specifications. Provides recommendations to cost modeling for spec changes and new product quotes.


Leads organization responsible for the following activities:

  • Response and corrective actions to customer complaints and issues. Serves as the customer advocate in the plant.
  • Quality audits of the plant. Leads corrective action teams to resolve audit deficiencies. o Statistical design and analysis services to internal plant departments o Managing the CAPA system.
  • Management Review process.
  • Quality Steering Team meetings.
  • Management of Change processes.
  • Manages department spending and budget process.
  • Supports new product introduction processes into the plant with recommendations and requirements related to the supporting quality architecture needed.
  • Provide plant-wide quality systems training.
  • Responsible for the Plant Cost of Quality (CoQ) in collaboration with Finance.


Hours of work/work schedule/flex-time: 40+ hours per week with occasional morning and evening conference calls.


Travel Requirements: Occasional International and Domestic business trips based on business needs.


Required Education and Experience:

  • Bachelor of Science or equivalent technical degree.
  • Successful and proven supervisory, team leader and/or section supervisor experience in a manufacturing plant.
  • Experience with data collection and data analysis software and techniques


Required Skills:

  • Excellent leadership skills, ability to work at all levels of the organization, continuously mentor, coach or teach
  • Strong decision making skills with ability to troubleshoot and act under pressure
  • Understands key financial measures of manufacturing success and efficiency
  • Ability to drive to root cause analysis and direct Engineering solutions
  • Ability to understand and the plant manufacturing processes in order to prioritize and assign work and resources
  • Ability to manage multiple tasks at once


Desired Skills:

  • Performance Excellence (Six Sigma / DMAIC) Green or Black Belt.
  • Product Quality Architecture (PQA) knowledge / experience.
  • Engineering supervision.
  • ASQC (American Society of Quality Control) certification (or equivalent).
  • Member of Innovation project team or new products introduction team.
  • Financial acumen.


Soft Skills:

  • Active listener who acts quickly and decisively
  • Ability to communicate in all directions effectively – both written and verbal
  • Helps others to succeed
  • Demonstrates technical curiosity by asking questions and seeking deeper understanding of new technology or in areas of technical gaps


This position does not support immigration sponsorship.


We prohibit discrimination on the basis of  race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, or veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Corning