Manager, IT Vendor Management

Requisition Number: 67256

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

SCOPE OF Position:

This position supports the sourcing function for all or a subset of IT contracts. The specific role is to be accountable for a portfolio of IT contracts, manage vendors and work with internal stakeholders to source, negotiate and provide governance for information technology related goods and services. This includes sourcing, governance, renewals, and cost management for each sourcing opportunity.

ROLES AND RESPONSIBILITIES: 

• Build and maintain partnerships with key stakeholders, both within and external to IS products/services, ensuring quality standards and needed specifications are established.
• Oversee the vendor process, including onboarding, vendor reviews, ongoing performance management, and offboarding and drive ongoing improvements.
• Drive overall governance of vendor process to include onboarding, vendor reviews, ongoing performance management and offboarding.
• Manage dashboards/reports as needed to report out on vendor performance and contract status.
• Manage financial analysis and governance models aligned with direction of IT.
• Conduct cost analysis and provide advice on service lines on options, protecting Corning and Corning IT’s best interests.
• Develop SLA’s which are manageable and enforceable during the vendors’ delivery of the products and services.
• Lead and/or participate in the negotiation of new contracts, RFIs, RFPS and or changes to existing contracts as needed.
• Partner with Legal, Information Security, Data Privacy, Sourcing, Finance, Accounts Payable and other internal teams to execute contracts and/or changes in a timely manner.

• Work closely with the rest of the IT VMO team to drive continuous improvement.

• Provide coaching and assistance to teammates.

EDUCATION REQUIREMENTS: Undergraduate degree in relevant field; Masters/Advance degree a plus

WORK EXPERIENCE:

3 to 5 years of strategic sourcing/vendor management experience in a dynamic global environment preferably for a large global company in the manufacturing space.  Experience with a global sourcing provider on a global scale to ensure that requests are filled in a timely manner while adhering to the Global Sourcing Policy.

REQUIRED SKILLS:

• Prior experience in a Global Sourcing/Vendor Management environment in a matrixed and global organization
• Must have demonstrated experience providing thought leadership to overcome challenges and lead without direct authority but rather with influence.
• Strong written and verbal communication skills
• Certification in IT Procurement, IT Sourcing and /or IT Project Management a plus
• Ability to interact with Senior Level Executives and, if needed, directly work with them for QBRs, Vendor disputes etc.
• Financial management experience applies to the monitoring and oversight of third-party suppliers.
• Working knowledge and proven experience working with a cross-functional team to provide value added vendor management related goods and services.
• Strong business acumen related to sourcing and vendor management.
• Must be an independent self-starter and have proven ability to drive results and prioritize work activities.
• Experience managing Technology/Hardware related vendors.
• Experience working to resolve issues arising from the vendor to include payment status, coordinating with Senior Level Management to ensure that requested interaction is guided by Vendor Management
• Advanced degrees in Sourcing, Vendor Management or supply chain may be substituted for work experience.
• Experience in all verticals of a Vendor Management program to include Telecom, Hardware, Services and Software