Operations Engineer

Requisition Number: 66943

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Scope of Position:  

The IT Network Engineer is responsible for maintaining and optimizing Corning’s network infrastructure. This role ensures the stability, integrity, secure and efficient operation of the network systems that support core organizational functions.  

The engineer will work closely with other IT teams to troubleshoot and resolve network issues, implement new technologies, and ensure the network is meeting global standards. 

Responsibilities:  

Serve as network subject matter expert, providing technical support to a complex global network environment. 

Support network solutions i.e. routing, switching, SDWAN, DDI, etc.. For these services the candidate will be:   

• Monitor and maintain network infrastructure 

• Troubleshoot and resolve network issues to ensure minimal downtime and optimal performance 

• Collaborate with IT teams in cross-functional troubleshooting 

• Maintain documentation network processes and procedures up to date 

• Perform RCA (root cause analysis) on issues, taking preventative measures to avoid reoccurrence  

• Collaborate with Architect and Engineering teams to improve the network reliability and performance 

• Proficiency in application transport and network infrastructure protocols, such as EIGRP, BGP, and OSPF 

• Evaluate and refine handover and training documentation provided by engineering teams 

• Participate in on-call rotation for after-hours network support 

Education and Experience:  

• 4-year degree in Information Technology or equivalent combination of education and experience 

• Experience with network monitoring and management tools. 

• 3+ years of experience analyzing requirements for implementing, supporting, and troubleshooting network devices/functions/tools/processes in a large enterprise or Telecommunications environment  

• 5+ years performing Data Center and/or WAN network functions in a large, enterprise class environment  

• 3+ years supporting large, enterprise class network environments. 

Required Skills  

• Strong understanding of network protocols and technologies (e.g., TCP/IP, DNS, DHCP, VLANs). 

• Experience with automation and coding, scripting Network changes highly desirable. 

• Proficiency in configuring and managing network devices (e.g. routers, switches, wireless). 

• Configuring and using monitoring/alerting/forensic tools (e.g. SolarWinds, NetBrain, CACTI, Wireshark) 

• Experience with network security practices and tools (e.g., NAC) 

• Experience with IPv4 (must) and IPv6 (corning does not use so nice to have) 

• Knowledge of Mist Wireless and Arista switches are a plus 

• Excellent problem-solving and analytical skills. 

• Strong communication and interpersonal skills. 

• Ability to work independently and as part of a global team. 

• Relevant certifications (e.g., CCNA, CCNP) are a plus. 

Travel Requirement  

• Potential travel of up to 30%, which may include international destinations