IT Supervisor, MES

Requisition Number: 65722

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose:  

•    Lead Global MES team making sure compliance with Corning and manufacturing systems standards.
•    Lead implementations and migrations to standard manufacturing system.  
•    Support manufacturing operations by providing standard manufacturing systems for OCS.
•    Help define MES strategy and roadmap for OCS.
•    Deliver projects on time and within budget.
•    Identify opportunities for process and system improvements.
•    Support solutions and improvements for manufacturing systems. 

Key Responsibilities:

•    Leadership for manufacturing systems programing and support team.
•    Lead system bundle process, making sure there is proper alignment.
•    Make recommendations for altering or improving systems.
•    Prime technical contact for application developers.  
•    Identify and resolve complex technical application issues within our customer service-level agreements. 
•    Ensure the alignment of solutions with business and IT goals and objectives. 
•    Translate business user functional requests requirements to build technical objects utilizing best practices. 
•    Work with business to solve system challenges.  
•    Participate in the evaluation and introduction of new technologies.  
•    Able to perform under pressure during times like a system down situation. 
•    Ability to work across multiple teams to troubleshoot and resolve issues. 
•    Conduct working sessions with business users as required. 
•    Understanding of programming practices to help provide direction for system solutions. 
•    Able to work with IT BE team during troubleshooting providing guidance when required. 
•    Proficient in working within our ticketing system - ServiceNow. 
•    Must be a self-starter with ability to manage work with minimal supervision. 
•    Will work with operations team in support break/fix activities as well as some project work. 
•    Will support on-call personnel as needed. 
•    Expected to meet SLA commitments defined by IT and agreed upon by the organization. 
•    Needs to be a self-starter and able to work independently following Corning established coding guidelines. 
•    Analyze software requirements to determine design feasibility. 
•    Provide support and advice in all technical aspects during implementation. 

Experience/Education:

•    Bachelor's degree in a related field or equivalent work/education experience.
•    Proficient in English.
•    Understanding of manufacturing processes, functionality, interfaces and security.
•    Excellent communication and written skills. 
•    Basic programming and database knowledge.
•    5+ years working in IT in a manufacturing environment.  

Desired

•    Previous project management experience.
•    3+ years MES systems experience.
•    5+ Programming systems for manufacturing environment. 
•    ServiceNow experience.

Travel
•    Minimal domestic and international travel

Corning Puts YOU First!

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

• Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues’ contributions.
• Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.   
• Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.  
• Professional development programs help you grow and achieve your career goals.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.