IT Support Technician I

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Date: Sep 19, 2025

Location: Reynosa, TAM, MX, 88700

Company: Corning

Requisition Number: 70940

 

The company built on breakthroughs. ​  
Join us.​    

                                                                          

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

 

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

 

​Come break through with us.  



Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose

IT Technician at the Reynosa Plant, focused on providing solutions, installations, network maintenance, and general support using desktop technologies. 

Key Responsibilities

  • Installed, repaired, and performed preventive maintenance on desktop computers and related systems.
  • Conducted software and hardware upgrades, including backups and installations of enterprise applications. 
  • Diagnosed and resolved desktop-related network issues, ensuring seamless connectivity.
  • Managed and resolved trouble tickets efficiently, maintaining high user satisfaction.
  • Applied standard procedures and terminology with moderate technical understanding across IT operations.
  • Supported MES and ERP system upgrades, including Comet, Oasis, SAP, FedEx, and UPS systems.
  • Developed and maintained solutions using Power BI, Power Apps, SharePoint, and Excel macros.
  • Installed and configured network nodes and performed preventive maintenance on computing equipment. 

Competencies (knowledge, skills, and behaviors)

1. Create Vision and Strategy
2. Execute Strategy
3. Manage Self
4. Mobilize and Develop People
5. Functional/Technical Skills
6. Culture Fit

Experiences/Education - Required

 Computer Systems Engineer.

0 – 6 months experience as Computer systems Engineer.

Intermediate knowledge of installation, configuration, and PM to computer machines – hardware.

Intermediate knowledge of installation, configuration, and PM to applications– hardware.

Intermediate knowledge of network configuration.

Intermediate knowledge of power apps and power automate - Experience to create basic power BI dashboards.

Experience to install computer devices. 

Experiences/Education - Desired

  • Enter the Desired Experiences and Education here

Corning Puts YOU First!

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

  • Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues’ contributions.
  • Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.   
  • Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.  
  • Professional development programs help you grow and achieve your career goals.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.

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