NPI Technician

Role Purpose

Ready to play a key role in bringing innovative products from concept to manufacturing and making a real impact on how the world stays connected?

What is your role?

As an NPI Technician, you will support the successful introduction of new products into manufacturing by collaborating with engineering, production, and quality teams. You will play a critical role in validating processes, supporting pilot runs, troubleshooting technical issues, and helping ensure products are launched efficiently and meet quality standards. This position offers the opportunity to work in a dynamic manufacturing environment focused on innovation, continuous improvement, and operational excellence.

Key Responsibilities

• Support engineers during the development and industrialization of new products, from prototype through production launch.

• Execute and support pilot runs, process trials, validation activities, testing, and data collection to ensure manufacturing readiness.

• Identify, document, and assist in resolving manufacturing and product-related issues during new product introduction activities.

• Provide technical support and training to manufacturing personnel on new product assembly, testing procedures, and process requirements.

• Support continuous improvement initiatives to optimize manufacturing processes and product quality.

• Maintain documentation related to process validation, equipment setup, and production readiness activities.

Experiences/Education - Required

• Technical degree in Engineering, Manufacturing, or a related field (Bachelor's degree preferred).

• Minimum 3 years of experience in a manufacturing or engineering environment, preferably supporting New Product Introduction (NPI).

• Ability to read and interpret technical drawings, specifications, and manufacturing documentation.

• Strong technical, analytical, and problem-solving skills.

• Experience working with manufacturing equipment, process validation activities, and quality systems.

• Conversational and written English.

• Ability to work effectively in cross-functional teams and independently in a fast-paced manufacturing environment.

Experiences/Education - Desired

• Knowledge of fiber optic cabling and connectivity.

• Familiarity with quality assurance and quality control principles.

• Experience applying structured problem-solving methodologies such as DMAIC, KT, MEE, or similar approaches.

• Basic knowledge of error-proofing concepts and continuous improvement practices.

What we offer?

• Competitive compensation and benefits package above statutory requirements.

• Career development opportunities within a global technology leader.

• Collaborative environment focused on innovation and continuous learning.

• Exposure to cutting-edge manufacturing technologies and new product development.

• Equal opportunity employer.