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It Infrastructure Analyst

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Date: Sep 21, 2022

Location: Rio de Janeiro, RJ, BR

Company: Corning

- Ensure the functioning of infrastructure processes within the organization, participating and contributing to IT maintenance actions (stations, servers, peripherals, telephony, network administration).

- Provide support and maintenance of servers and data center, develop projects to improve corporate services.

- Register the activities of the assistance in a control tool and document the solutions found in the knowledge base for future consultations.

- Apply new technologies to improve the dynamics of maintenance actions and IT services, keeping up-to-date with the processes and technologies in their area of ​​expertise, aiming to maintain a level of knowledge appropriate to their activities.

- Control access, maintain and operate systems (e-mail, firewall, proxy, IP Phones, etc.), in addition to performing IT services (backup, antivirus, authentication and inventory).

- Seek solutions that provide a reduction in downtime for employees or services allocated on the company's servers, minimizing the impact on groups of employees.

- Perform maintenance on customized programs and interfaces with other systems, as well as helping to control the costs of service implementations, as well as being responsible for the administration of networks.

- Perform user creation and group maintenance to grant privileges with access permission. Deploy servers, including configuring clusters for high availability with monitoring and compliance with computing resources policies.