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IBN/DC Applications Engineer Core, KSA

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Date: Sep 25, 2022

Location: Riyadh, Al Riyadh, SA, 12483

Company: Corning

IBN/DC Applications Engineer Core, KSA

 

 

The IBN/DC Core Application Engineer is responsible for representing Corning as a product and system expert for all EMEA region. They must provide correct information to our customers quickly and reliably. They must understand the customer needs and promote the value of Corning solutions which meet those needs. 

 

 

RESPONSIBILITIES:
 

  • Provide technical support, training and presentations of Corning products directly to end customer, installer, or distribution partners.
  • Advise customers (internal or external) about products and their use in various applications.
  • Create datasheets and technical papers and customer responses as needed.
  • Provide pre-sales and after sales customer support including product recommendation, system design, system installation training, testing, and troubleshooting at customer site.
  • Provide feedback to development/PLM (product line management) regarding new product evaluation, product improvements and compliance to regional standards and norms.

 

 

REQUIREMENTS:
 

  • Structured Cable Network Design knowledge and experience.
  • Demonstrated Technical Support Experience (customer oriented, field solutions, timely responses).
  • Ability to convey technical, complex ideas to highly technical customers/colleagues as well as to less technically inclined customers/colleagues.
  • Strong Arabic and English writing and speaking skills.
  • Engineering Degree or similar.
  • Ability to travel across Saudi Arabia and occasionally across the Middle East up to 50% of the time.
  • Current and valid local driving license and clean driving record to allow renting vehicles as required.

 

 

WE PROVIDE:

 

  • Option to work 100% remotely when not travelling or to work from the Corning office in Riyahd.
  • Competitive salary according to experience & competencies