Account Manager - HSDC BU

Purpose

The Account Manager position will focus to increase the number of Corning Optical Communications (COC) datacenter customers in Brazil, as well as gain share in existing customers leveraging our differentiated portfolio. The maximization of sales will be accomplished while maintaining positive customer relationships with the customers and indirect sales channels (integrators and distributors) within the territory.

Major Roles and Responsibilities 

• Build and manage solid relationships with key decision-makers at customers (Hypers, MTDC and Global Accounts)
• Grow pipeline of opportunities on the datacenter market (direct and indirect sales)
• Develop and execute account multi-year strategy and annual plan to grow revenue
• Ensure alignment of the sales strategy with the product line plans and cross-functional portfolios
• Lead channel, integrators, and partner initiatives to target those markets.
• Deep knowledge / understanding of the datacenter market
• Demonstrate ability to sell the value of COC solutions and their applications to his customers
• Coordinate efforts with commercial support areas to make sure that customers can easily order, receive, install, use, and maintain COC products
• Provide weekly activity report summaries and sales call reports on the team to his/her immediate supervisor on a timely basis via SFDC. Provide other timely reports as required by department policy.
• Report customer problems to his / her immediate supervisor as quickly as possible and ensure entry into the customer feedback database. Track the progress of the problem resolution and ensure that it meets the requirement of the customer
• Participate in Industry trade shows, customer product showcases and demonstrations, and other events used to promote COC products and services. (Previously agreed with his /her supervisor)
• Manage selling expenses according to the related budged

Major Roles and Responsibilities 

Education Requirimets

• Desirable: BS/BA degree, technical preferred
• Advanced degree in other disciplines can be an important differentiator
• Strong knowledge of customers and commercial practices
• Knowledge of Datacenter networks and products
• Excellent verbal and written communication skills in Spanish and English
• Willingness to travel.