Technical Account Manager

Technical Account Manager (65680)

Pursues, secures, and executes profitable business opportunities with new and existing customers to support the achievement of the division’s or region’s sales and profit objectives

JOB SUMMARY

The Technical Program Manager will oversee and coordinate various technical and customer-driven programs, ensuring seamless integration and execution across multiple departments.

This role involves managing projects, validating products, handling application engineering tasks, and quality documents. The ideal candidate will have a strong background in engineering, project management, and customer relations.

Key Responsibilities

• Projects Management: Customer-Driven Programs: Lead and manage customer-driven programs. This includes coordinating with internal teams and external stakeholders to ensure project milestones are met and customer expectations are exceeded.
• Application Engineering: Product Validation: Validate products with Original Equipment Manufacturers (OEMs), coaters, and canners. This involves rigorous testing and ensuring products meet all required specifications and standards.
• Platform Tracker: Maintain and update the platform tracker to monitor the status and progress of product validations.
• Technical Questions and Spec Creation: Address internal and external technical questions, create specifications in line with global teams, and engage in specification discussions.
• Account Management: Manage forecasts and cross-check demand with supply chain members. Conduct weekly evaluation of deliveries.
• Quality Topics: Handle all quality-related issues with customers and manufacturing plants.
• RFQs: Lead negotiations and internal/external discussions to win business.

Location

• Position for Sao Paulo / Brazil, in a hybrid model.

Qualifications

• Bachelor’s degree in engineering or automotive related field.
• Proven experience in project management and technical program coordination.
• Strong understanding of automotive industry and internal combustion engines, as well as the OEMs validation processes.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Experience with regulatory and quality standards in the automotive industry.

Other information

• Significant work experience in a customer facing role
• Work experience with similar products or technology
• Successful completion of a basic sales training course
• Experience working with international trade terms