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Applications Engineer Manager

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Date: Jun 9, 2021

Location: Shanghai, SH, CN, 200031

Company: Corning

Internal Corning Employees are provided the opportunity to review global job openings for potential interest. However, they are encouraged to do so with the understanding that whether or not they will be considered a candidate for positions located outside their geographic area (city, country, region) will depend on a number of factors such as the availability of local subject matter expertise or qualified talent, the need to obtain and availability of work authorization, costs associated with internal transfer, etc. It will be the decision of the hiring organization whether to permit employees applying outside the local area where the opening exists to be considered a candidate for that opening. It is recommended employees wishing to apply for job openings at Corning make their supervisor aware of their interest before formally applying.

 

 

Job summary:

  • Highly motivated individual who will use his/her customer facing skills and technical understanding of coating formulations to drive the adoption of novel functional additives into coatings and next-gen formulations.  Day to day responsibilities, background and skills required are outlined below.
     

Manage customer interactions and engagements

  • Be technology facing arm to APAC commercial director in customer interaction to ensure meeting of customer commitments and delivery of technology solutions in a timely manner
  • Partner with program commercial technology leader to develop commercial and customer engagement plan and priorities for APAC region
  • Work closely with customers and Corning internal team to develop a value-based product specification and definition that meets customer needs and commercial/manufacturing feasibility
  • Negotiate and manage NDA and contracts with customers working with the legal team
     

Seek new product/technology opportunities

  • Serve as key liaison between customer R&D and Corning internal functions (commercial technology, RD&E, program team) for new opportunities identified by existing or new customers
  • Understand customer requirements and constraints and turn customer needs into actionable plans
  • Work closely with Corning internal functions to confirm value proposition of the Corning solution, and evaluate business opportunities in terms of product, market, and process capability
  • Leverage internal resources to respond to customer requests in a timely manner
  • Envision market trends and build appropriate roadmaps
     

Assist program lead for joint-development programs

  • Devise Corning’s solution, conduct customer specification reviews
  • Facilitate internal/external communication, ensure that project objective and milestone are achieved
  • Resolve relevant issues (commercial, technical)
     

Build solid R&D level relationships 

  • Lead communication between customer and Corning’s R&D teams, cultivate strong technology relationship with customers, and drive internal alignment
  • Understanding customer Org-charts and decision-making criteria
  • Continually look for ways to increase customer satisfaction

 

Travel expectation:

  • 25– 40 % of time: China and APAC region
     

Education & Experience 

  • Bachelor/Masters in chemistry/material science
  • 5-8years of working experience in paint and coatings industry in roles requiring deep technical understanding
  • Experience in developing antimicrobial coatings and/or evaluating antimicrobial additives
  • Experience in new product development, business development or evaluation of new technologies
  • Work experience in a role interfacing with customer
  • Skills for quantitative analysis, data interpretation and B2B technical sales/service

 

Required Skills 

  • Fluent in English, Chinese
  • Effective customer facing skills
  • Ability to interact effectively with customer R&D
  • Ability to work and communicate in different cultures
  • Deal with tasks with a sense of urgency and can multi-task
  • Strong analytical skills and problem-solving abilities
  • Proficient in Microsoft office package
     

Desired Skills   

  • Extensive knowledge of coating manufacturing processes and chemistry
  • Knowledge of biocides and antimicrobial properties
  • Business savvy
     

Soft Skills                                                

  • Integrity & Strong responsibility
  • Good communication/reporting/presentation/network skills
  • Optimistic & Passionate about learning new technologies 
  • Self-motivated, and strong self-management capability 
  • Logical thinker (systematic approach)
  • Data/Result oriented