Customer Planner

Role Purpose

• Responsible for developing and communicating demand requirements
• Develop capacity plans and manage inventory & purchasing strategies to ensure optimum material utilization.
• Build up and manage the Sales and Operating Plan (S&OP) process if necessary.
• Optimizing inventory level and ensuring production continuity.
• Manage and follow up new projects in plant for better execution.

Key Responsibilities

• Work closely with global SCM/PLM to understand the demand visibility and Order placement requirements.
• Collaborate with sales, business development , product line management team to develop and maintain accurate rolling forecast in terms of driving procurement activities..
• Monitor and analyze demand trend to adjust forecast and plans proactively.
• Assess reasonable delivery dates in the system daily based on customer demand dates, material availability, and production capacity
• Create purchase requisitions based on actual order demand and forecast to ensure material readiness for production
• Work with production planner to ensure the production schedule is aligned with customer requirements.
• Proactively identify potential material shortage and develop mitigation plan to prevent production disruptions.
• Develop and maintain KPI for inventory turns, lead time performance and slow moving mitigation plan
• Support on other optimization projects or initiatives.

Education & Experience

• Bachelor’s degree in business, economics, computer science, purchasing management or relevant field.
• 5years working experience in a planning role within a manufacturing environment.
• Strong experience using an SAP system

Required Skills, Desired Skills and Soft Skills

Required by Legal or QEHS:

• Know EHS relevant law and regulations
• Obey all company EHS rules (Include: Policy, Procedure, SOP and other requirements).

Required skills:

• Working experience in ERP system, SAP or other systems.
• High sense of responsibility and initiatives, self-motivated, good team player and the ability to work with a wide cross-section of people in various locations.
• Fluent oral and written English and mandarin
• Computer skills, Word, Excel and PPT skills
• Good communication and negotiation skill

Desired Skills:

• Ability to think strategically and execute methodically

Soft Skills:

• • Good communication and negotiation skill.
  • Good understanding of culture different between different countries.